database folder is not created while installing sap netweaver 7.01

[Former Member]

Hello,

i am trying to install sap netweaver on my laptop, but i am facing a problem while installing it.

installation gets completed within few minutes and even no databse folder is being created in the drive.

when i try to start the the application server a error message appears

"service name is invalid,

more help is available by typing NET HELPMSG 2185

start database failed"

suggest me a solution please.

is it so because before running the main setup, i installed the maxdb seprately and then later i uninstalled it before running the main setup??

laptop configuration

ram 1 gb, installing in e:,java version latest.

Regards,

Umesh

[thunder_feng · Accepted solution]

Hi Umesh

There must be something wrong with the installation.

When you said NetWeaver, were you meaning SAP WebAS Java or ABAP or both?

And during running the sapinst, which option did you select at the very beginning?

For a Java running on Maxdb, you don't need to create the db or install the maxdb manully, as the sapinst will do these all for you.

And there must be "data loading" phase ,which lasts at least 20 or 30 or even more miniuts.

So if the installation finishs within a few minutes, there must be something wrong.

Best Regards,

thunder

[Former Member · Accepted solution]

hello.

thanks you all for replies.

i have installed a fresh window finally to install sap netweaver abap trial version.

windows xp service pack 2.

jre1.4.1_07

and finally i am getting a following error log.

************************

(Sep 18, 2010 3:16:09 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Sep 18, 2010 3:16:09 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Sep 18, 2010 3:16:19 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Sep 18, 2010 3:16:19 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Sep 18, 2010 3:16:29 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Sep 18, 2010 3:16:29 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Sep 18, 2010 3:16:39 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Sep 18, 2010 3:16:39 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Sep 18, 2010 3:16:49 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Sep 18, 2010 3:16:49 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Sep 18, 2010 3:16:59 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Sep 18, 2010 3:16:59 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Sep 18, 2010 3:17:09 PM), Install, com.sap.installshield.CheckServicesAction, err, An error occurred and product installation failed. Look at the log file e:\SAP\NSP\log.txt for details.

(Sep 18, 2010 3:17:09 PM), Install, com.sap.installshield.CheckServicesAction, err, ProductException: (error code = 601; message="Services failed to start (see the log for details)")

STACK_TRACE: 12

ProductException: (error code = 601; message="Services failed to start (see the log for details)")

at com.sap.installshield.CheckServicesAction.install(CheckServicesAction.java:95)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

(Sep 18, 2010 3:17:15 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file e:\SAP\NSP\log.txt for details.

(Sep 18, 2010 3:17:15 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllUninstallationSteps(StepWrapperInstallFiles.java:192)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.uninstall(StepWrapperInstallFiles.java:313)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

********************************

please help.

[Former Member · Accepted solution]

any reply????

[thunder_feng · Accepted solution]

Hello

As per the error you pasted here:

Service SAPNSP_00 is not available, retry after 10 s. (Sep 18, 2010 3:17:09 PM),

Install, com.sap.installshield.CheckServicesAction, err,

An error occurred and product installation failed.

Look at the log file e:\SAP\NSP\log.txt for details.

(Sep 18, 2010 3:17:09 PM), Install,

com.sap.installshield.CheckServicesAction, err,

ProductException: (error code = 601;

message="Services failed to start (see the log for details)")

STACK_TRACE: 12 ProductException:

(error code = 601; message="Services failed to start (see the log for details)")

It is telling that the service SAPNSP_00, please check this via the windows service panel, and check the event viewer entries, regarding why it cannot be started? by the way which user is being used to startup the SAPNSP_00 service?

Also please look into e:\SAP\NSP\log.txt and check whether there is any more details.

Best Regards,

Thunder

[Former Member · Accepted solution]

hello thunder,

thanks for your reply, i am installing sap abap trial 7.01 on windows xp sp2 in e drive,1 gb ram,jre 1.4.1_07.

today i tried to reinstall it with a fresh window and got the following error log.

(Sep 22, 2010 1:31:11 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, An error occurred and product installation failed. Look at the log file e:\SAP\NSP\log.txt for details.

(Sep 22, 2010 1:31:11 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllInstallationSteps(StepWrapperInstallFiles.java:177)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.install(StepWrapperInstallFiles.java:268)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

(Sep 22, 2010 1:31:12 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file e:\SAP\NSP\log.txt for details.

(Sep 22, 2010 1:31:12 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllUninstallationSteps(StepWrapperInstallFiles.java:192)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.uninstall(StepWrapperInstallFiles.java:313)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

this is the error log i got while installing it.

is it associated with java version?

or dhcp? i am using college wireless network.

i am using a manually configured wi-fi

please give a early reply if possible for you?

regards.

umesh

[Former Member · Accepted solution]

Hello Thunder,

thanks for your kind cooperation, i have sorted out the problem.

this time i installed a new window xp sp2 and a newer version of java 1.4.2_19 and installed loopback adapter as per install instruction.

disabled my norton antivirus and then i tried to install it, and its working now.

regards,

Umesh

Edited by: umesh05 on Sep 22, 2010 10:31 PM

[Former Member]

Hi Umesh,

Take a look at the Installation guide for the relevant OS and ERP version and database that you are

planing on using.

This would help.

service.sap.com\instguides

Regards,

Vishnu

[Former Member]

thanks vishnu.

[Former Member]

hello vishnu,

have a look over the error log i pasted in the thread and if possible please suggest me a soln.

for your covenience i am pasting the log here again.

(Sep 22, 2010 1:31:11 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, An error occurred and product installation failed. Look at the log file e:\SAP\NSP\log.txt for details.

(Sep 22, 2010 1:31:11 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllInstallationSteps(StepWrapperInstallFiles.java:177)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.install(StepWrapperInstallFiles.java:268)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

(Sep 22, 2010 1:31:12 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file e:\SAP\NSP\log.txt for details.

(Sep 22, 2010 1:31:12 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllUninstallationSteps(StepWrapperInstallFiles.java:192)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.uninstall(StepWrapperInstallFiles.java:313)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

i am using jre1.4.1_07 .

and i am connected to college wireless network.

thanks.

regards,

umesh