Approver cannot view work items in UWL, authorisation issue

[Former Member]

Hi

An approver has the manager role. All the portal settings have been configured. However, the approver cannot view the work items in the UWL. Only when he has SAP_ALL and SAP_NEW does he see the work items. How can I get the approver to see his items without giving him SAP_ALL and SAP_NEW.

We are on SRM 7.0. The role the approver has is/SAPSRM/MANAGER

Please advise,

Kind regards

[former_member183819 · Accepted solution]

as bharahtan said , you must assign PORTAL manager role as well.

to see work item in the UWL

Muthu

[Former Member · Accepted solution]

Hi

As Bharath and Muthu mentioned, its a problem with tole. Map your correct SRM role to correct Portal Role for this purpose

Regards

Virender SIngh

[Former Member · Accepted solution]

Hi

User has the SRM manager role (/SAPSRM/MANAGER) as well as the Portal Manager role (com.sap.pct.srm.core.ro_manager) and still cannot see his work items to approve. The UWL settings have been done as well. The only way he does see his items is with SAP_ALL and SAP_NEW

[Former Member · Accepted solution]

Did you activate the trace & see which role exactly missing???

Thanks!!

Bharath

[Former Member · Accepted solution]

Hi,

Here is the missing piece in /SAPSRM/MANAGER I see only the following auth object maintained under BBP Component

SRM: Advanced Search

Authorization object for contracts in SRM5

SRM Bid Invitation

SRM: Process Purchase Orders

SRM: Process Bids

SRM: User Function / Role

But we need u201CSRM: Process Shopping Cartsu201D also for the manager to process the SC and see the work item in UWL..

As I advised already try to create your own role and assign to the manageru2026

This should solve your issue..

Thanks!!

Bharath

[Former Member · Accepted solution]

Hi Deepa,

Have a look at this note. Also if the note still do not solve your purpose , have a trace set for the user and add all missing authorization in a separate role and assign it to manager , it think this will need to be assigned to all users which requires UWL. What i can say there us lot of RFC authorization missing in standard role like RFC1 , RFC2 , SALRT_CUST etc

938717

873932.

Cheers

Iftekhar Alam

[Former Member]

Hi Deepa,

This is purely a security issue.. You may need to derive a separate role for your org manager or coordinate with your security team and run a trace to figer out what role that particular manager missing..

Thanks!!

Bharath