Sales Return Quantity to be adjusted in original sale order

[Former Member]

Dear All,

We have a scenario, where Customer provides fixed quantity PO and we have to supply the items as per the schedule until the PO qty is completed and we have to supply additional quantity in case if there is any Sales return.

Say the customer rejects 10 nos, we inward the item through sales return process. But we require these 10 nos to be reduced in the original sale order schedules, else we do not have track about the customer rejections and have to manually keep track to send the additional sales return quantity.

Please guide how to accomodate the Sales Return Quantity in original sale order.

Regards,

Vinoth.

[Former Member]

You will not be able to accommodate the Sales Return Quantity in the original Sale Order.

You have different documents: The original Sales Order and the Sales Return Documents.

Also the delivered quantity can be different from the ordered quantity, for both the Sales Order and the Return Order.

In many companies, when the customer returns part of the goods, he will proceed himself with a new Sales Order, so it is not an issue.

As it is an issue at your company I suggest you develop a ALV Report that allows you to do the follow-up, with the PO number, the product code, the planned quantity (original Sales Order) and the quantity served (deliveries less returns that reference this customer PO number).

For a skilled team of Functional Consultant and Developer, this is a quite simple development.

[Former Member]

Hi,

Thank you for the suggestion.

Is there any way that we directly create a return delivery against the original Sale order (Assuming, the return order qty is always less than original sale order qty).

[Former Member]

Dear Vinoth,

You can always create a return delivery without referencing a Sales Order.

Goto the delivery type LR is the standard return delivery type.

You could copy this delivery type and create your own delivery type.

After copying then select the newly created delivery type and click on Details.

Under the order reference , select No preceding documents required for the order required field.

Click on save.

Now you can use this Delivery type to create return deliveries by using transaction VL01NO.

Note :- The above solution is provided for your question but is not recommended as Best Practices.

Thanks

Murtuza

[Former Member]

Dear Vinoth,

The above reply was for doing returns without referencing the Sales Order.

If you want to do return delivery , you always have to do it against a Sales Order.

The standard process is , you create a Return Order RE referencing the Original Sales Order or Billing Doc.

Then you create a Return delivery LF which would be referencing your return Order RE.

Hope this helps

Thanks

Murtuza

[Former Member]

Since it is not possible in STD SAP to accomodate Sales Return Quantity in original sale order, and we have to develop a ALV report, consider this is closed.