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Transactions are missing from Trip

Hi

Employee had 50 reciepts in a single trip which were copied from credit card buffer. But the problem is the trip is approved and posted all the way to FI...but it shows only 37 reciepts in the Trip and remaining 13 reciepts are missing...

If the employee deleted the reciepts from the trips it would've sent back to buffer but buffer doesn't have those reciepts.

I dont find those 13 reciepts anywhere in the system..

FI paid only for 37 reciepts but No Idea what happend to the 13 reciepts...

Do you have any idea how to get those 13 records in the system?

Pl let me know

Govi

Former Member

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