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SAP Download Manager on Windows 7

Hi,

I'm trying to install download manager (to download OSS notes) onto my new Windows 7 PC. I have installed Java 2 Runtime Environment SE v1.4.2_18 and downloaded the Download Manager from the SAP marketplace.

It installs with no errors but when I try and run it nothing happens, nothing opens, no messages.

This is currently working on my old Windows XP patch 3 PC.

I have tried to run Download Manager in compatibility mode, but nothing happens. Tech services have looked at the event manager but there are no useful errors.

I've uninstalled it and re-installed it 3 times as well as trying several versions of Java.

Has anyone else had this problem? Can anyone suggest anything I haven't tried?

Thanks,

Gill

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Former Member
replied

Gill,

Are you on SAPGUI 7.20?

If you are not you should upgrade to 7.20

Please refer to SAP Note 1412821 for more information

Regards,

Paul

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