Goods receipt with changed amount

[Former Member]

Hi there,

I am wondering if it possible to create a goods receipt and in here change the prices.

Ex. One item has been ordered for a fixed price (the item would be a catalog item, but without any price on it). Then the item is delivered, but something is missing or not the quality expected. We want to keep the item but does not want to pay full price.

Does anyone know how to carry out this proces. (I now that it is possible to change quantity - but that is not possible if 1 item is ordered!).

Please advice!

Kind regards

Line

[yann_bouillut · Accepted solution]

Hi Line,

GR does only work with quantity.

You cannot change price at GR step.

You will have to handle price deviation in the logistic invoice verification step.

If you order services and you want to receive a % of the service done, you can chnage the way to order :

Instead of ordering 1 service (quantity) of 10000 euros (value), you can order 10000 (quantity) of 1 euro (value).

This way, you can do partial payment related to partial reception.

Kind regards,

Yann