Installation of Application Server (Dialog Instance) R/3 4.6C

[former_member185931]

I am trying to install a Dialog instance for our test server and I am getting the following error

Info: DIALOGINSTANCE_NT_MSS SyCheckHostnameLookup 2 326

checking host name lookup for 'CFSAP4'

Info: DIALOGINSTANCE_NT_MSS SyCheckHostnameLookup 2 326

offical host name for 'CFSAP4' is 'CFSAP4.DAKAmericas.com'.

Info: DIALOGINSTANCE_NT_MSS SyCheckHostnameLookup 2 326

host 'CFSAP4' has ip address '10.16.6.123'

Info: DIALOGINSTANCE_NT_MSS SyCheckHostnameLookup 2 326

offical host name for '10.16.6.123' is 'cfsap4'.

Error: DIALOGINSTANCE_NT_MSS SubstituteVariables 2 326

The official name of hostname cfsap4 is CFSAP4. Please check your DNS configuration and insert an entry in etc\hosts.

Error: DIALOGINSTANCE_NT_MSS ColdKeyCheck 2 326

Phase failed.

Error: Main {} 2 326

Installation aborted.

I have checked the DNS setting and found some things, which I have deleted, but still this error, do I need to reboot or is their a some time which I have to wait for the DNS setting to take effect.

Thanks

Jagraj Dhillon

Message was edited by: Jagraj Dhillon

[Former Member · Accepted solution]

Hi,

Did u enter the correct computer name in etc\hosts file.

it seems to like that u hv entered computer name is in small letter instead of capital letter.

After Changes Just reboot ur system

Regards

Subhash

[former_member185931 · Accepted solution]

Yes, that was the problems, thanks for your help.

[Former Member]

SAP Notes 83200 and 23538,

SAP treads hostnames case sensitive.

using \etc\hosts should be the last method to fix this because it will bypass DNS.

Example: Central instance corrects it's hostname using \etc\hosts - app-server uses DNS. this situation may result in different hostnames.

regards

Peter