Delay sending email to controller regarding FF_ID login notification

[Former Member]

Hi all,

We have just donde the configuration for SPM and we are experiencing some delay (about 5, 7 minutes sometimes) regarding email notifications to controller when FF_ID login is done.

Anyone of you have ever experienced this? Is there something that can be configured or depends on the system load?

Many thanks for all. Best regards and happy weekend.

Imanol

[Former Member · Accepted solution]

Hi,

It depends on the backend background job frequency which is scheduled for email. Suppose the job is scheduled to run at the interval of five minutes and the login is done just after the completion of job, then mail will wait till next job gets triggered. Check the job schedule.

Let us know if there is any other reason and solution....because it is just my understanding but not my expereienced analysis.

Regards,

Sabita