Trip status not changed

[Former Member]

Hi Experts,

We are facing the below problem -

An expense report has been paid but still showing up as "Completed/To be settled".

We are not able to find out why this has happened about this particular expense report as all the process steps are carried out properly.

Any help to resolve this will be highly appreciated.

Thanks.

[kannan_rajagopalan]

Dear Rachana,

There are three transactions codes that needs to be followed if you are settling it through FI-AP.

1. PREC

2. PRFI

3. PRRW.

As soon as the trip expense claim is approved, in ptrv_perio, field name ANTRG should become 4.

After PREC is run, the ABREC in table ptrv_perio should become 2 (Settled)

After PRRW is run, UEBRF in table ptrv_perio should become 1.

Can you please check whether the above scenarios happen correctly in the background?

Regards,

Raj

[Former Member]

Thanks Raj,

But, all the steps have been carried out properly - PREC, PRFI, PRRW but the status has not changed.

The status has not updated in PTRV_PERIO table.

ANTRG is still 3

ABREC is 1

UEBRF is blank

We need to find out why the status has not been updated in the table?

This has happened with one trip only and for all other trips for this employee and all other employees the TRIP status has been changed correctly at every process step.

Regards,

[Former Member]

Dear Raj,

Could you please let me know what is the table gets updated when PRFI is run ???

Regards,

Raziq Fareed.

[Former Member]

Hi,

How about the AEND table in transaction PRTE? Does it have any changes here? How did you paid the trip? In FI or in payroll? It could be that the trip is posted FI and somebody change it so that it create a new version of the trip. Can you check all of this?

Regards,

Raynard

[Former Member]

Thanks Raynard,

But I have already checked PRTE - Table AEND and it does not show any manual change in status. The trip is paid in FI but the status was never 'Settled' neither 'Transferred'.

Regards,

[Former Member]

Hi,

if the trip is already posted only the status of the trip has the problem, the only thing you can do is modify the status thru the report RPRTRVSW, please read the report documentation. Further, please refer to the note 170334 also.

Its hard to tell what happen in your system it can be an inconsistency has occur while doing the posting run but since the

trip has already been paid correctly, what i can suggest to correct the status of your trip with the above report.

Regards,

Raynard