Diagnostics Agents upgrade

[Former Member]

Hello,

We would like to upgrade our Diagnostics agents to 7.11 based on http://service.sap.com/diagnostics -> Diagnostics Agent Setup Guide information.

It seems that to upgrade the agents means desinstall/reinstall them all ?

Now the queston is: is there a easy way to check the Diagnotics agent version on o.s. level

We have Diagnostics agents installed under hp-ux filesystem:

/usr/sap/DAA/

/usr/sap/DAA/exe contains the (shared) kernel

Using Root Cause analysis -> Agent Administration , wa can see that all agents versions are 7.01.6.1.20100326060452

Thank you and best regards,

Cédric Decreton

[mateus_pedroso · Accepted solution]

Hello Cédric Decreton

Unfortunatelly you'll need uninstall the old agents

To execute a mass installation, check this note, it'll help you a lot to install the new version in all your landscape.

1294713 Mass Deployment of SAP Diagnostics Agent 7.11

Pay attention to two points

1) Using Root Cause analysis -> Agent Administration , wa can see that all agents versions are 7.01.6.1.20100326060452

This is not the version of Diagnostics agent, this is the version of component LM-SERVICE. How it works ?

When you install the Diagnostics Agent, you must execute the authentication with the Diagnostics Server using host, port, user and password parameters. When the authentication is successful, the Diagnostics Server will deploy lots of applications in the managed system where the Diagnostics agent is installed. The LM-SERVICE is the component that store these applications. For this reason is MANDATORY and VERY IMPORTANT always have the latest patch level of your LM-SERVICE. I strongly recommend the upgrade to Solution Manager SP24 that deliver LM-SERVICE 7.01.7.0. Pay attention that yesterday was released patch level 1 of LM-SERVICE 7.01.7, and it delivers 39 important corrections. If you want stay with 7.01.6, apply the latest patch level from here.

http://service.sap.com/patches => Support Packages and Patches - Entry by Application Group => SAP Technology Components => SAP SOLUTION MANAGER => SAP SOLUTION MANAGER 7.0 EHP 1 => Entry by Component => Solution Manager JAVA Stack => # SOLMANDIAG 7.01 => # OS independent => LMSERVICE06P_2-20004805.SCA Patch 2 for SOLMANDIAG 7.01 SP06

2)

Solution manager Diagnostics agent 7.0X => /usr/sap/DAA or SMD/JXX

Solution manager Diagnostics agent 7.11 => /usr/sap/DAA or SMD/SMDAXX

thanks and best regards

[Former Member · Accepted solution]

Hello Mateaus,

Thank you for your very helpful answer.

I still have one question. Is there a direct way to check the Diagnostics agent version on os level.

something like /usr/sap/DAA/exe/<...> -v ?

Thank you and best regards,

Cédric Decreton

[mateus_pedroso · Accepted solution]

Hello Cédric Decreton

Unfortunatelly the answer is no, there isn't a command to check the version of Diagnostics agent version using a command.

You must check the directory structure as I stated before.