Archived Billing Documents

[Former Member]

Hi Experts,

We are working on an ISU system here wherein we archive Invoices and related Billing documents.

The problem that we face is :

When we cancel a Billing document using standard transactions, there is an inbuilt check that sees if the 'End of Bill Period' of the Billing document makes it a candidate to be archived. (Message AJ367)

That means that it checks whether the Billing document should have been archived. If that is the case and the Bill doc has not been archived yet, the system does not allow a reversal of the Bill doc.

The problem shall sustain till the time the next archival cycle runs and the Billing document is archived.

Is there a way that we can overcome this problem?

Thanks and Regards,

Ravi Bhatnagar

[oliviawalsh]

Hello,

To overcome the error you have to enlarge the retention period for the archiving object ISU_PROFV.

I hope this is helpful.

Regards

Olivia

[former_member487858]

Hi Raj,

It is not needed to change the Retention period of the ISU_PROFV , which is for Profile values. Try to change the Retention period of the Billing Object ISU_BILL or ISU_BILLZ.

Regards,

Swarna.