Webservice problem

[Former Member]

Hi,

We are having scenario as webservice to RFC synhrounous scenario. In adobe form they are consuming XI webservice.

When we give employee id and click on getDetails button in adobe form the details regarding that employee, we will get as response.

This interface is in production, previously it was working properly.Now when we click on getDetails in adobe form, we are not getting any response.

Please help me, to find out what is going wrong? where i can check for the error.

The logs basis people have provided the logs as given below.

• LOG WHEN IT IS SUCCESSFUL*

Aug 30, 2010 7:16:10 PM ] - 10.23.63.154 : GET /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig? HTTP/1.1 302 0

[Aug 30, 2010 7:16:10 PM ] - 10.23.63.154 : GET /wsnavigator/jsps/index.jsp?localWS=QURVc2VyQXV0aGVudGljYXRpb25XZWJTZXJ2aWNlL3NhcC5jb20lMkZsZGFwdXNlcmF1dGhlbnRp%0D%0AY2F0aW9uL3NhcC5jb20lN0VsZGFwdXNlcmF1dGhlbnRpY2F0aW9uJTdFZWpibW9kdWxlLmphcg%3D%3D%0D%0A HTTP/1.1 200 395

[Aug 30, 2010 7:16:10 PM ] - 10.23.63.154 : POST /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig?style=document HTTP/1.1 200734______________________________________________________________________________________________

[Aug 30, 2010 7:16:10 PM ] - 10.23.63.154 : POST /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig?style=document HTTP/1.1 200 734

[Aug 30, 2010 7:18:16 PM ] - 10.23.55.185 : GET /AdobeDocumentServices/Config HTTP/1.1 302 0

[Aug 30, 2010 7:18:16 PM ] - 10.23.55.185 : GET /wsnavigator/jsps/index.jsp?localWS=QWRvYmVEb2N1bWVudFNlcnZpY2VzL2NvbS5hZG9iZSUyRkFkb2JlRG9jdW1lbnRTZXJ2aWNlcy9B%0D%0AZG9iZURvY3VtZW50U2VydmljZXNBc3NlbWJseS5qYXI%3D HTTP/1.1 200 361

[Aug 30, 2010 7:18:16 PM ] - 10.23.55.185 : GET /AdobeDocumentServices/Grmg/template.xml HTTP/1.1 200 6842

[Aug 30, 2010 7:18:16 PM ] - 10.23.55.185 : GET /AdobeDocumentServices/Grmg/template.xml HTTP/1.1 200 6842

[Aug 30, 2010 7:18:16 PM ] - 10.23.55.185 : GET /AdobeDocumentServices/Grmg/template.xml HTTP/1.1 200 6842

[Aug 30, 2010 7:18:16 PM ] - 10.23.55.185 : GET /AdobeDocumentServices/Grmg/data.xml HTTP/1.1 200 1363

[Aug 30, 2010 7:18:17 PM ] - 10.23.55.185 : POST /AdobeDocumentServices/Config?style=document HTTP/1.1 200 26703

[Aug 30, 2010 7:18:17 PM ] - 10.23.55.185 : GET /AdobeDocumentServices/Grmg/form.pdf HTTP/1.1 200 21491

[Aug 30, 2010 7:18:17 PM ] - 10.23.55.185 : POST /AdobeDocumentServices/Config?style=document HTTP/1.1 200 2266

[Aug 30, 2010 7:18:17 PM ] - 10.23.55.185 : POST /AdobeDocumentServices/Grmg/App HTTP/1.0 200 1241

[Aug 30, 2010 7:18:21 PM ] - 10.23.55.185 : POST /GRMGWSTest/service?style=rpc HTTP/1.1 200 372

[Aug 30, 2010 7:18:21 PM ] - 10.23.55.185 : POST /GRMGHeartBeat/EntryPoint HTTP/1.0 200 3215

[Aug 30, 2010 7:18:23 PM ] - 10.23.55.185 : POST /AdapterFramework/rtc HTTP/1.0 200 805

[Aug 30, 2010 7:18:23 PM ] - 10.23.55.185 : POST /dir/rtc HTTP/1.0 200 814

[Aug 30, 2010 7:18:23 PM ] - 10.23.55.185 : POST /rep/rtc HTTP/1.0 200 815

[Aug 30, 2010 7:18:24 PM ] - 10.23.55.185 : POST /rwb/rtc HTTP/1.0 200 808

[Aug 30, 2010 7:18:24 PM ] - 10.23.55.185 : POST /sld/rtc HTTP/1.0 200 557

LOG WHEN IT IS UNSUCCESSFUL

Part-II

______________________________________________________________________________________________

[Aug 30, 2010 7:22:46 PM ] - 10.23.63.154 : GET /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig? HTTP/1.1 302 0

Aug 30, 2010 7:22:46 PM ] - 10.23.63.154 : GET /wsnavigator/jsps/index.jsp?localWS=QURVc2VyQXV0aGVudGljYXRpb25XZWJTZXJ2aWNlL3NhcC5jb20lMkZsZGFwdXNlcmF1dGhlbnRp%0D%0AY2F0aW9uL3NhcC5jb20lN0VsZGFwdXNlcmF1dGhlbnRpY2F0aW9uJTdFZWpibW9kdWxlL

mphcg%3D%3D%0D%0A HTTP/1.1 200 395

[Aug 30, 2010 7:22:48 PM ] - 10.23.63.154 : GET /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig? HTTP/1.1 302 0

[Aug 30, 2010 7:22:48 PM ] - 10.23.63.154 : GET /wsnavigator/jsps/index.jsp?localWS=QURVc2VyQXV0aGVudGljYXRpb25XZWJTZXJ2aWNlL3NhcC5jb20lMkZsZGFwdXNlcmF1dGhlbnRp%0D%0AY2F0aW9uL3NhcC5jb20lN0VsZGFwdXNlcmF1dGhlbnRpY2F0aW9uJTdFZWpibW9kdWxlL

mphcg%3D%3D%0D%0A HTTP/1.1 200 395

[Aug 30, 2010 7:22:48 PM ] - 10.23.63.154 : GET /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig? HTTP/1.1 302 0

[Aug 30, 2010 7:22:48 PM ] - 10.23.63.154 : GET /wsnavigator/jsps/index.jsp?localWS=QURVc2VyQXV0aGVudGljYXRpb25XZWJTZXJ2aWNlL3NhcC5jb20lMkZsZGFwdXNlcmF1dGhlbnRp%0D%0AY2F0aW9uL3NhcC5jb20lN0VsZGFwdXNlcmF1dGhlbnRpY2F0aW9uJTdFZWpibW9kdWxlL

mphcg%3D%3D%0D%0A HTTP/1.1 200 395

[Aug 30, 2010 7:22:49 PM ] - 10.23.63.154 : GET /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig? HTTP/1.1 302 0

[Aug 30, 2010 7:22:49 PM ] - 10.23.63.154 : GET /wsnavigator/jsps/index.jsp?localWS=QURVc2VyQXV0aGVudGljYXRpb25XZWJTZXJ2aWNlL3NhcC5jb20lMkZsZGFwdXNlcmF1dGhlbnRp%0D%0AY2F0aW9uL3NhcC5jb20lN0VsZGFwdXNlcmF1dGhlbnRpY2F0aW9uJTdFZWpibW9kdWxlL

mphcg%3D%3D%0D%0A HTTP/1.1 200 395

[Aug 30, 2010 7:22:49 PM ] - 10.23.63.154 : GET /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig? HTTP/1.1 302 0

[Aug 30, 2010 7:22:49 PM ] - 10.23.63.154 : GET /wsnavigator/jsps/index.jsp?localWS=QURVc2VyQXV0aGVudGljYXRpb25XZWJTZXJ2aWNlL3NhcC5jb20lMkZsZGFwdXNlcmF1dGhlbnRp%0D%0AY2F0aW9uL3NhcC5jb20lN0VsZGFwdXNlcmF1dGhlbnRpY2F0aW9uJTdFZWpibW9kdWxlL

mphcg%3D%3D%0D%0A HTTP/1.1 200 395

[Aug 30, 2010 7:22:49 PM ] - 10.23.63.154 : GET /ADUserAuthenticationWebService/ADUserAuthenticationWebServiceConfig? HTTP/1.1 302 0

[Aug 30, 2010 7:22:49 PM ] - 10.23.63.154 : GET /wsnavigator/jsps/index.jsp?localWS=QURVc2VyQXV0aGVudGljYXRpb25XZWJTZXJ2aWNlL3NhcC5jb20lMkZsZGFwdXNlcmF1dGhlbnRp%0D%0AY2F0aW9uL3NhcC5jb20lN0VsZGFwdXNlcmF1dGhlbnRpY2F0aW9uJTdFZWpibW9kdWxlL

mphcg%3D%3D%0D%0A HTTP/1.1 200 395

This is high priority ticket.Please hlp me to find out the root cause.

Regards,

Venkata Ramana

[Former Member]

Hi,

We are having scenario webservice -- XI -- RFC synhrounous scenario.

In adobe form they are consuming XI webservice. When they give employee id and click on getDetails button in adobe form they will get details regarding that employee as response.

This interface is in production, previously it was working properly.

Now when they click on getDetails button in adobe form, they are not getting any response. How can i debug in XI, where exactly it is going wrong?

How can i debug the sender SOAP adapter synchrounous scenarios in XI.

Regards,

Venkata Ramana

[Former Member]

Hi,

Try testing the webservice using Altova XML Spy!!

Also check if ther is any change in the user authorizations.

Regards,

Sainath