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User management unavailable in EP

Former Member
0 Kudos

Hi,

I am unable to access the user management tab in EP java URL.

I tried restarting the related user management services in Netweaver administration tab but still am not able to access.

Request you to please help.

Accepted Solutions (0)

Answers (8)

Answers (8)

Former Member
0 Kudos

Experts,

please find the error i am facing when i try to access the User management option

*"500 Internal Server Error*

*SAP NetWeaver Application Server 7.11 / AS Java 7.11*

*Error: "Application error occurred during the request processing."*

*Troubleshooting Guide https://sdn.sap.com/irj/sdn/wiki?path=/display/jsts/home*

*Details: "The WebApplicationException log ID is [9EB46B355065374C000000030050702E]."*

Later I have checked the Default trace logs and found the following

#2.#2010 09 17 12:32:22:229#0100#Error#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#+

+com.sap.ASJ.web.000137#BC-JAS-SEC-UME#sap.com/com.sap.security.core.admin#9EB46B35506536D6000000050050702E#31006750000000004#sap.com/com.sap.security.core.admin#

com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_GUEST#0##3CC25D60C24F11DFB5CD9EB46B355065#1d3b3a70c24f11df8e699eb46b355065#1d3b3a70c24f11df8e699eb46b355065#0#

Thread[HTTP Worker [@1723909878],5,Dedicated_Application_Thread]#Java##+

Cannot process an HTTP request to servlet [WDRedirectServlet] in [useradmin] web application.

For more details on the problem please check traces searching by logId: 9EB46B35506536D6000000030050702E#

#2.#2010 09 17 12:32:22:231#0100#Error#com.sap.engine.services.servlets_jsp.ISE500#+

+com.sap.ASJ.web.000500#BC-JAS-SEC-UME#sap.com/com.sap.security.core.admin#9EB46B35506536D6000000060050702E#31006750000000004#sap.com/com.sap.security.core.admin#

com.sap.engine.services.servlets_jsp.ISE500#J2EE_GUEST#0##3CC25D60C24F11DFB5CD9EB46B355065#1d3b3a70c24f11df8e699eb46b355065#1d3b3a70c24f11df8e699eb46b355065#0#

Thread[HTTP Worker [@1723909878],5,Dedicated_Application_Thread]#Java##+

500 Internal Server Error is returned for HTTP request [http://ngsvawrk217.uk.corporg.net:50300/useradmin/userAdminServlet]:

component [WDRedirectServlet],

web module [useradmin],

application [sap.com/com.sap.security.core.admin],

DC name [sap.com/com.sap.security.core.admin],

CSN component[BC-JAS-SEC-UME],

problem categorization [com.sap.ASJ.web.000137],

internal categorization [946462141].

[EXCEPTION]

#1#com.sap.engine.services.servlets_jsp.server.exceptions.WebServletException: Error occurred while servlet [WDRedirectServlet] is initializing with a run-as identity.

at com.sap.engine.services.servlets_jsp.server.application.WebComponents.getServlet(WebComponents.java:673)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:412)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:298)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:396)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:385)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:48)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:76)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:243)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:78)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:43)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:42)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:428)

at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:247)

at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:45)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:115)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:96)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:314)

+Caused by: java.security.PrivilegedActionException: javax.servlet.ServletException: com.sap.engine.services.jmx.exception.JmxSecurityException:

Caller SAP* not authorized, required permission missing (javax.management.MBeanPermission com.sap.security.core.jmx.impl.JmxServer#-[:SAP_J2EECluster="",j2eeType=UmeJmxServer,name=IJmxServer] registerMBean)+

at java.security.AccessController.doPrivileged(Native Method)

at javax.security.auth.Subject.doAs(Subject.java:396)

at com.sap.engine.services.servlets_jsp.server.application.WebComponents.getServlet(WebComponents.java:660)

... 34 more

+Caused by: javax.servlet.ServletException: com.sap.engine.services.jmx.exception.JmxSecurityException:

Caller SAP* not authorized, required permission missing (javax.management.MBeanPermission com.sap.security.core.jmx.impl.JmxServer#-[:SAP_J2EECluster="",j2eeType=UmeJmxServer,name=IJmxServer] registerMBean)+

at com.sap.security.core.jmx.impl.JmxProvider.init(JmxProvider.java:160)

at javax.servlet.GenericServlet.init(GenericServlet.java:241)

at com.sap.engine.services.servlets_jsp.server.security.PrivilegedActionImpl.run(PrivilegedActionImpl.java:97)

... 37 more

+Caused by: com.sap.engine.services.jmx.exception.JmxSecurityException:

Caller SAP* not authorized, required permission missing (javax.management.MBeanPermission com.sap.security.core.jmx.impl.JmxServer#-[:SAP_J2EECluster="",j2eeType=UmeJmxServer,name=IJmxServer] registerMBean)+

at com.sap.engine.services.jmx.auth.UmeAuthorization.checkMBeanPermission(UmeAuthorization.java:100)

at com.sap.engine.services.jmx.JmxServerFrame.checkMBeanPermission(JmxServerFrame.java:95)

at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.registerMBean(MBeanServerSecurityWrapper.java:127)

at com.sap.engine.services.jmx.ClusterInterceptor.registerMBean(ClusterInterceptor.java:1162)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.registerMBean(MBeanServerInterceptorChain.java:249)

at com.sap.security.core.jmx.impl.JmxProvider.init(JmxProvider.java:140)

... 39 more

Caused by: java.security.AccessControlException: access denied (javax.management.MBeanPermission com.sap.security.core.jmx.impl.JmxServer#-[:SAP_J2EECluster="",j2eeType=UmeJmxServer,name=IJmxServer] registerMBean)

at java.security.AccessControlContext.checkPermission(AccessControlContext.java:264)

at java.security.AccessController.checkPermission(AccessController.java:427)

at com.sap.engine.services.jmx.auth.UmeAuthorization.checkMBeanPermission(UmeAuthorization.java:84)

... 44 more

#

Please suggest

Edited by: Sujana Pendyala on Sep 17, 2010 2:07 PM

Former Member
0 Kudos

Hi

What user your using to login.

i see in ur log that it is using sap*

com.sap.engine.services.jmx.exception.JmxSecurityException: Caller SAP* not authorized, required permission missing (javax.management.MBeanPermission

Are you able to login to portal at least ?

Former Member
0 Kudos

Hi,

We are ale to access the home page and other options like System information , Help portal , Netweaver Administration.

But when trying to access this UME link ..the above error is being displayed in the logs.

thunder_feng
Active Participant
0 Kudos

Dear Sujana Pendyala

As the error is saying:

Caused by: java.security.PrivilegedActionException:

javax.servlet.ServletException: com.sap.engine.services.jmx.exception.JmxSecurityException:

Caller SAP* not authorized, required permission missing

(javax.management.MBeanPermission com.sap.security.core.jmx.impl.JmxServer\#-[:SAP_J2EECluster="",j2eeType=UmeJmxServer,name=IJmxServer] registerMBean)+

at java.security.AccessController.doPrivileged(Native Method) +at javax.security.auth.Subject.doAs(Subject.java:396)

......

So please refer to the folloing link to check whehter UME parameter "ume.superadmin.activated" is being set to "TRUE", if yes, please change it to FALSE and restart the

j2ee engine, then please check this again.

Editing UME Properties

http://help.sap.com/saphelp_nw70ehp1/helpdata/en/0b/50ad3e1d1edc61e10000000a114084/content.htm

Best Regards,

thunder

Former Member
0 Kudos

Hi Sujana,

I come to know you are not having wright Authorizations so thats why you are getting displayed with the "User Administartion TAB".

You do like you log in with the Administrator (or) J2EE_ADMIN in case of Dual stack and give the superadmin role and chk like you restart and login again if you are facing problem in the Administrator itself go to Content Admin and sletct content role and select superadmin role and here right click and assign the Administrator user to this role and provid the permissions restart and chk.

With Regards,

Prashanth

thunder_feng
Active Participant
0 Kudos

Are you able to access the J2EE main page:

http://<host>:<port>/index.html?

and how about login J2EE visual Administrator -> server -> service -> Security Provider?

Former Member
0 Kudos

Are you getting any error?

Did you check user have the correct authorisation or not

Regrds

Mrinal

0 Kudos

Hi Sujana,

You know you should be "administrator" to access to the EP User Management.

Try to Go by the URL http://server_name:50000/index.html where the User Management appears and you can access to it, using administrator user.

Regards

Sílvia

Former Member
0 Kudos

Are you getting any error?

Did you check user have the correct authorisation or not

Regrds

Mrinal

JPReyes
Active Contributor
0 Kudos

Not enough information here to help you.

Read the "Rules of Engagement" before posting any further

Regards

Juan

p330068
Active Contributor
0 Kudos

Hi Sujana

Please search on SDN there is similar discussion happen before.

Check the UME services in visula admin and update host and service file in your system. Are you usign FQDN for accessing sap portal?

Regards

Arun