Problem on SAPMMC.

[Former Member]

Hi,

I made an system kopi of solman installation and install an new solman. My server worked correct. This morning I can see at services my oracle DB I start and SAPOsCol start too, but my sap instance SAPTSO_00 and SAPTSO_01 is not start.

When I whant start my server from SAPMMC I cannot find any items there.

How is it possible.

The only Log file I have form to dag on WOrk dirrectorys :

1-sapstart.log

SAP-R/3-Startup Program

Starting at 2010/08/28 17:14:49

Startup Profile: "E:\usr\sap\TSO\SYS\profile\START_SCS01_solmant1"

Starting Programs

(4644) Execute: E:\usr\sap\TSO\SYS\exe\uc\NTAMD64\sapcpe.EXE pf=E:\usr\sap\TSO\SYS\profile\TSO_SCS01_solmant1

list:E:\usr\sap\TSO\SYS\exe\uc\NTAMD64/scs.lst

(5764) CreateProcess: E:\usr\sap\TSO\SCS01\exe\msg_server.EXE pf=E:\usr\sap\TSO\SYS\profile\TSO_SCS01_solmant1

(4216) CreateProcess: E:\usr\sap\TSO\SCS01\exe\enserver.EXE pf=E:\usr\sap\TSO\SYS\profile\TSO_SCS01_solmant1

(6360) Parent Shutdown at 2010/08/30 10:30:02

(6360) Parent Shutdown at 2010/08/30 11:10:12

(6360) kill(SIGINT 4216) failed.

(6360) kill(SIGINT 5764) failed.

2- And sapstartsrv.log

trc file: "sapstartsrv.log", trc level: 0, release: "700"

pid 6360

Mon Aug 30 08:51:17 2010

SAP HA Trace: Build in SAP Microsoft Cluster library '700, patch 144, changelist 957098' initialized

Initializing SAPControl Webservice

SapSSLInit failed => https support disabled

Starting WebService Named Pipe thread

Starting WebService thread

Webservice named pipe thread started, listening on port
.\pipe\sapcontrol_01

Webservice thread started, listening on port 50113

SOLMANT1\tsoadm is stopping SAP System at 2010/08/30 10:30:02

SAP HA Trace: FindClusterResource: OpenCluster failed: 1753 [sapwinha.cpp, line 212]

SAP HA Trace: SAP_HA_FindSAPInstance returns: SAP_HA_FAIL [sapwinha.cpp, line 907]

Any help

Thanks

[Former Member · Accepted solution]

Hi,

Please have a look at file dev_disp in the work directory. You can find some additional information there about what is happening during system startup. Kindly copy here the error text so we can help you.

Regards

Francisco

[Former Member · Accepted solution]

Hi Francisco,

Here is form dev_disp. We had some electricity problems on Sunday so my SAP server was shut down.

My problem start after that.

From dev_disp

Sun Aug 29 07:15:47 2010

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4424]

• ERROR => NiIRead: SiRecv failed for hdl 6 / sock 400

(SI_ECONN_BROKEN/10054; I4; ST; 192.168.42.101:2377) [nixxi.cpp 4424]

Network error of client T17, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3

Client address of T17 is 192.168.42.101(srv-ctx-app01.ssi.ad)

***LOG Q04=> DpRTmPrep, NiBufReceive (48 REJ 17 SRV-CTX-APP0) [dpxxdisp.c 11532]

RM-T17, U48, 001 REJ, SRV-CTX-APP01, 22:06:21, M0, W1, ORA_, 2/2

Regard and thanks

[Former Member · Accepted solution]

I know it sounds a bit simple, but, have you checked that you logged windows using <sid>adm?

Sometimes I logged in with my admin user and of course SAP could not start that way.

Regards

Francisco

[Former Member · Accepted solution]

Hi vishnuarigela,

I am login by SIDadm user on windows.

I did delete services, but when I want create that I need some help for these to info..

Is it the profile I should use: usr\sap\TSO\SYS\profile\START_DVEBMGS00_solmant1 ?

Which user should I use? Is it * SAPserviceSID* or administration user name or SIDadm?

Thanks.

[Former Member · Accepted solution]

Hi,

The start profile for service_00 is usr\sap\TSO\SYS\profile\START_DVEBMGS00_solmant1

and for service_01 it is profile START_SCS01_solmant1,

And the user id is SAPserviceSID.

Regards,

Vishnu

[Former Member · Accepted solution]

HI Vishnu,

I did used:

SID = TSO

NR = 00

Profile: = usr\sap\TSO\SYS\profile\START_DVEBMGS00_solmant1

User = .\SAPServiceTSO

and password form (SID)adm

But I get Error massage : Service not started.

And nothing happend.

I thing I am start to remove this installation and start with a new one.

Reagrd

[Former Member · Accepted solution]

Hi,

Did you look at the event viewer logs, as to why the service is failing?

Doesn't SAPserviceSID has its own password?

Regards,

Vishnu.

[Former Member · Accepted solution]

Hi Vishnu,

I am started to uninstall installation. I am almost finish.

Thanks for replay.

[Former Member]

New installation.

[Former Member]

Hi,

Try starting the services manually. See if the startup type is set as automatic.

Check the user id that is being used for the services to start up, it has to be SAPserviceSID.

You can also check event viewer to see the error.

start->run->eventvwr.msc,

If nothing works, delete the the services and create them again.

This should show them in MMC.

Regards,

Vishnu

[Former Member]

Hi Vishnu,

I did tried starting the services manually, but not start.

I did check the user id that is being used SAPserviceSID.

How can I delete the services and create them again?

Regard

[Former Member]

Hi,

Execute these in command prompt,

To delete the service,

ntscmgr remove service name,

To create it again,

sapstartsrv

Have you looked at the event viewer logs?

And also right click on the service, select properties and check if its pointing to the right executable.

Regards,

Vishnu.

[albert_vivesleal]

I had the same problem .

Mr. Vishnu vardhan solved my problem .

Recreating the service was the solution.

Thank you.