08-29-2010 3:56 PM
Hello,
When I try to insert an operand value in ES31, I got the following returned message "Not possible to maintain before XX.XX.XXXX", where XX.XX.XXXX is the End Billing Period of the last bill. In my understanding, SAP does not allow updating an operand before the last bill, right? I need to maintain an operand value. Is there a way to insert an operand value before the last bill?
Thanks so much,
Sukasom
08-31-2010 12:09 AM
Hi
If the operand is effective prior to the end of the last billing period, then wouldn't you want to reverse that last invoice/billing doc to take the new operand into effect and re-issue the billing doc/invoice docs?
Cheers
08-31-2010 11:50 AM
The problem is that we can not reverse the bill, because the customer had paid already.
We have a case where the orginal bill was incorrect, so we did the manual bill to either return the money or charge the customer more,
and then we need to insert operand value to maintain the past consumption.
Thank so much
08-31-2010 7:20 PM
Hi,
check the History section of the that particular operand , if 'only in billing period' is selected then change it to 'As specified'
i think it will solve your problems.
rgds,
Deepak
09-06-2010 12:36 PM
In the history section, it is "as specified" from the beginning.
Thank you very much
Sukasom
Edited by: Pommie on Sep 6, 2010 1:37 PM