SRM 7 Upgrade : Exception when Check Status is clicked

[Former Member]

Hi

We are trying to upgrade to SRM 7 and we get below error when we click on Check Status.

Any Pointers/steps to debug the issue?

Thanks

Nikhil

Method: GET_LAYOUT of program CL_POWL_PERS_ACCESSOR=========CP

Method: INITIALIZE of program CL_POWL_MODEL=================CP

Method: HANDLEDEFAULT of program /1BCWDY/DZDOZ86SV837808OS8Y3==CP

Method: HANDLEDEFAULT of program /1BCWDY/DZDOZ86SV837808OS8Y3==CP

Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/DZDOZ86SV837808OS8Y3==CP

Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_IF_VIEW=====CP

Method: DISPLAY_TOPLEVEL_COMPONENT of program CL_WDR_CLIENT_COMPONENT=======CP

Method: INIT of program CL_WDR_CLIENT_APPLICATION=====CP

Method: IF_WDR_RUNTIME~CREATE of program CL_WDR_MAIN_TASK==============CP

Method: HANDLE_REQUEST of program CL_WDR_CLIENT_ABSTRACT_HTTP===CP

[lisa_sheil]

Hi,

I think the problem here is a missing entry for SAPSRMGP_E_CHECKSTATUS

or SAPSRM_E_CHECKSTATUS: the issue occurs when the powl application

id is not passed or if the application id is invalid.

The SPRO path for creating and maintaining the application ID is:

Cross application components-> General application functions->

Generic SAP business suite Functions-> Personalization ->

Help functions in personalization Environment-> Edit personalization

Hierarchy

You have to check in the dump (set a BP) to see if the APPLID is

SAPSRMGP_E_CHECKSTATUS or SAPSRM_E_CHECKSTATUS. But as we don't have

connection now, to test you can add the both ones in this path.

After this also you need to:

Configuration: Define Query Visibility at Role Level and Define Query

Visibility at Role Level also had to be maintained for

SAPSRMGP_E_CHECKSTATUS and SAPSRM_E_CHECKSTATUS

So in total you have to maintain:

1) Define Query Visibility at Role Level

2) Define Query Visibility

3) Edit Personalization Hierarchy

for SAPSRMGP_E_CHECKSTATUS and SAPSRM_E_CHECKSTATUS

I hope this helps

Kind Regards,

Lisa

[Former Member]

Hi Lisa

Thank You for your quick response.

I tried the steps you mentioned and no longer get exception but get below message.

No active queries are assigned to you. Please inform your system administrator.

All I am trying to find is the status of the SC that I ordered.

Thank You

Nikhil

[lisa_sheil]

Hi Nikhil,

Can you please provide the authorization to the user for this

application Id in SU01 by maintaining it under

SU01 -> Cross-application Authorization Objects -> authorizations for

Personal Object Work List (POWL) iViews -> application id

This should then work.

Kind Regards,

Lisa

[Former Member]

Hi Nikhil

Or Another Option is to assign the POWL Query to the role which is assigned to the user. You can do that in IMG-->Cross Application Components --> General Application Functions -->Generic SAP Business Suite functions -->Personal Object Worklist -->Define Query visibility at Role LEvel

Virender SIngh

[Former Member]

Hi Lisa

I could not find SU01 -> Cross-application Authorization Objects -> authorizations for

Personal Object Work List (POWL) iViews -> application id

in SRM 7.0 under SU01

What am I missing?

Also the steps you mentioned before ...are they present in some SAP help site?

Thanks

Nikhil

[Former Member]

Hi Lisa, Virendra

Thank You for your responses.

I am now able to see the Get Status Page...but get following error

There is no iView available for system "SAP_SRM": object "sc". For more information, contact your administrator.

Found below note that may fix it ..will keep you posted.

Note 1386141 - There is no iView available for system "XYZ", object "ABC".

Thanks

Nikhil

[lisa_sheil]

Hi Nikhil,

The following notes may also be of help:

1435391 Follow Up IViews from SRM UWL do not work

1367609 Iview not found for SC, Employee Self Service Role

Kind Regards,

Lisa

[Former Member]

Hi Lisa

Can you tell what the Approval IView is for SRM 7 ?

Thank You

Nikhil

[Former Member]

Hi Nikhil,

We are facing the same issue when we click on the Employee Self Service link. Can you please tell us how to go about it?

We are not clear with Lisa's reply.... what do we need to maintain under Personalisation Hierarchy?

Regards