FS-CD questions

[Former Member]

Dear all,

I have a question about Insurance SAP FS-CD.

I'm trying to run a payment using transaction code FPY1 but I'm getting an exception for the invoice that I'm trying to pay.

The error code is 019 (payment method selection unsuccessful: credit, direct payer

The weird thing is however that when I place the payment method at insurance object or document level then the invoice gets picked up in the payment run with no issues.

The issue is that when I maintain the payment method at contract account level then I'm getting an exception in my payment run.

Does anyone has faced this type of issue before en how was it resolved?

Kind regards

[Former Member]

Hi Mohammed,

What was the full error code you get?

regards,

David

[former_member209616]

Hello

when you say you maintain this in your contract account, what is the parameter level set in the insurance object tagged to the contract account in this case. If it is at the IO level, then the contract account won't be considered. So in such a case you need to maintain the payment method at the IO level.

Try this and let me know the result.

Rgds