SAPCCM4X Agent Shutdown

[Former Member]

Hello

A few SAPCCM4X agents are shutting down by itself. Analyzing the log of this agents the message below is informed:

Mon Aug 23 12:15:16 2010

CCMCTRL: ERROR: csm_show_file: no permission to read /usr/sap/PRD/SYS/profile/PR

D_G08_sapprdi

CCMCTRL: ERROR: csm_show_file: Please check sapccmsr.ini

I tried to find the profile mentioned in the warning but with no succes. I know that the cause of the shutdown of the agent is that because the correct profile is PRD_D08_sapprdi instead of PRD_G08_sapprdi. I also checked sapccmsr.ini but found nothing.

I can start the agent normally choosing the correct parameter (PRD_D08_sapprdi) but sometimes the agent shutdown by itself with the error message above.

Why the agent search for the wrong profile and where can I change it to the right profile?

Thanks in advance

[Former Member · Accepted solution]

i would think the best thing to do is unregister the agent and re-register it again with the right profile and make sure your profile has the correct permissions so tha tthe user ID you run the agent with can read the profile.

[Former Member]

Thank you Mani, I will make this test in only one appl server and monitor.

I will let you know the resul of my tests.

Regards