PDF display via ArchiveLink in integraded ITS

[Former Member]

Dear experts,

We have migrated some IAC from the standalone ITS server to the integraded ITS (SAP 7.1). In this application also some PDF documents are shown that are taken out of an archive via ArchiveLink. The problem is that now when we want to display the PFD I always receive an error: "File does not begin with '%PDF-'". Does anyone has experience with this issue?

Best regards

Roel Vankerkom

[former_member194364 · Accepted solution]

Hi Roel,

What is your BASIS and Kernel details for the Integrated ITS?

Does the same transaction work correctly via SAPGUI or can the IAC only be called via the ITS?

Regards,

Oisin

[former_member194364 · Accepted solution]

Was the ITS (6.20) standlone instance that your IAC service connected too a Unicode or Non-Unicode backend?

Is your 7.10 WAS a Unicode system?

[Former Member · Accepted solution]

Hi Orsin,

We have recently upgraded our Support Packages of SAP_BASIS from SAPKB70014 to SAPKB70019. 

We are facing some issues related to Archive Link in Thin client.

  I am able to attach TIFF/PDF documents using Store Business Documents successfully but when I try to view the document by double clicking on Attachment List, I am not able to view it

The Viewer is opened but no document is loaded.

Can you tell me whats the issue? And Whats needs to be done to correct the issue?

[cris_hansen · Accepted solution]

Hi Suruchi,

See if SAP note 1556590 is implemented in your system. It might help.

Thanks and regards,

Cris

PS: I would like to suggest you to continue to work with you in the new thread you opened. Let us avoid duplicated efforts, ok?

[Former Member · Accepted solution]

Dear Cristiano,

I have already implemented this NOTE and rechecked the issue by double clicking  the document.

Again the viewer was opened but no document was loaded in the same.

In Addition to Above, one more thing I found is :

If I check/mark Deactivate Data Provider Cache in OAG1 transaction and save it.

Then I clear Cache/ all Browser History, close the IE, reopen the Attachment List in Services for Objects, then the document is loaded for the first time.

But after that nothing happens.

P.S. I have already opened new thread for the same.

[Former Member]

Dear all,

Seems we found the solution.

The program calls the makro MIME-TRANSPORT. In there a function module is called to display the pdf: ALEWEB_DOWNLOAD. We added an additional import parameter to this function module: DATA_TYPE = 'RAW'. And now it works!

Best regards

Roel

[former_member194364]

FYI:

The following note

608489 ALEWEB_DOWNLOAD: File download revised

possibly documents why you needed to add the RAW for the field DATA_TYPE