Download Manager on my PC giving useless error

[vince_laurent]

First, let me apologize if I am posting this is the wrong place. Doesn't seem to be a single forum for Download Manager issues.

OK, I uninstalled DM and installed Java 1.4.2_12 as per "Installing the Download Manager". I then installed DM and chose this flavor of Java to use (I also have 1.6 on my PC for some Oracle/HP apps).

When I fire up DM to get at my basket I get the wonderfule descriptive error:

"The basket contents could not be read. The following exception occured:

null"

I tried removing what I had in my basket and readding it. Same error.

Any suggestions?

Thanks

Vince

[vince_laurent]

That was close... what I had to do was install DM, clear out all the config, uninstall DM, replace all the config. I suspect something in the registry and/or an ini didn't go away clean during the uninstall/reinstall the first time through.

Thanks for your insight and help!

[Former Member]

Hi,

This happens if the DM is not able to connect to SAP SMP. This is not the issue with the DM but its the issue with the proxy settings in your machine.

Make sure that you have entered the correct proxy settings in the Download Manager Configuration in the View menu and then try again.

Good Luck...

Regards,

Varadharajan M