SMD STOPPED WORKING

[Former Member]

Dear Experts, SMD on my Solution manager stopped working. below is the log info.

Aug 16, 2010 1:41:06 PM [Thread[main,5,main]] Info Starting SMDAgent ... Aug 16, 2010 1:41:06 PM [Thread[main,5,main]] Info Establishing connection to server 'ms://mel-srv-sap1.revit.local:8197/P4 Aug 16, 2010 1:41:06 PM [Thread[main,5,main]] Warning [SLDConfigurationLoader] No sld configuration data so SLD Registration is skipped Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error [Exception ID: 1281930067263 ] com.sap.security.core.server.secstorefs.FileMissingException [EXCEPTION] com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should. at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372) at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946) at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39) at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65) at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.updateConnectionStatus(SMDConnector.java:217) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:181) at java.lang.Thread.run(Thread.java:534) Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error getting connection properties failed [EXCEPTION] com.sap.smd.agent.connection.SecureStoreException: Invalid connection properties at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1089) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.updateConnectionStatus(SMDConnector.java:217) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:181) at java.lang.Thread.run(Thread.java:534) Caused by: com.sap.smd.agent.security.SecureStorageException: Getting Secure Store failed: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should. at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:47) at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65) at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068) ... 3 more Caused by: com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should. at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372) at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946) at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39) ... 5 more Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Info [null] Waiting for connection ... Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error [Exception ID: 1281930067372 ] com.sap.security.core.server.secstorefs.FileMissingException [EXCEPTION] com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should. at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372) at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946) at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39) at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65) at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.internalAttemptConnection(SMDConnector.java:318) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.attemptConnection(SMDConnector.java:204) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:190) at java.lang.Thread.run(Thread.java:534) Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error [Exception ID: 1281930067372 ] com.sap.smd.agent.connection.SecureStoreException [EXCEPTION] com.sap.smd.agent.connection.SecureStoreException: Invalid connection properties at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1089) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.internalAttemptConnection(SMDConnector.java:318) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.attemptConnection(SMDConnector.java:204) at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:190) at java.lang.Thread.run(Thread.java:534) Caused by: com.sap.smd.agent.security.SecureStorageException: Getting Secure Store failed: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should. at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:47) at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65) at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068) ... 4 more Caused by: com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should. at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372) at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946) at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39) ... 6 more Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [ShutdownHook.run] hook received ... Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [ShutdownHook.run] Shutting down SMDAgent ... Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [SMDConnector.reset] in progress ... Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [SMDConnector.reset] Done. Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [SMDAgent.shutdown] SMDAgent is shut down.

I tried to un-install but was not successful. below is SAPinst.log

ERROR 2010-08-16 14:07:50.789 FCO-00011 The step removeOsCol with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol was executed with status ERROR ( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)). INFO 2010-08-16 14:07:51.508 An error occured and the user decided to retry the current step: "|NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol". INFO 2010-08-16 14:07:51.508 Working directory changed to C:/Program Files/sapinst_instdir/SMD_NW711/LM/UNINSTALL/AS. ERROR 2010-08-16 14:07:52.508 FJS-00003 TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???) ERROR 2010-08-16 14:07:53.86 FCO-00011 The step removeOsCol with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol was executed with status ERROR ( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)). INFO 2010-08-16 14:07:54.211 An error occured and the user decided to retry the current step: "|NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol". INFO 2010-08-16 14:07:54.211 Working directory changed to C:/Program Files/sapinst_instdir/SMD_NW711/LM/UNINSTALL/AS. ERROR 2010-08-16 14:07:55.133 FJS-00003 TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???) ERROR 2010-08-16 14:07:55.649 FCO-00011 The step removeOsCol with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol was executed with status ERROR ( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)).

Can anyone please help me in fixing this issue. Kind Regards Mohan

[Former Member]

Hi,

From the log below error is "Error [Exception ID: 1281930067263 ] com.sap.security.core.server.secstorefs.FileMissingException [EXCEPTION] com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should" which means that file secstore.properties is missing. Check in the path if file is there or not.

Please refer the below links probably which should help in resolving the issue.

http://help.sap.com/saphelp_nw04/helpdata/en/cd/14c93ec2f7df6ae10000000a114084/frameset.htm

/thread/308371 [original link is broken]

Regards,

Sharath

[Former Member]

Hi Sharath,

I ran search on /usr/sap/ level, but i cannot see any files by name. secstore.properties

i logged into another SAP system and ran search not sucessful. It is not allowing me to uninstall SMD as well.

When i try to uninstall this is what i get.

An error occurred while processing option Solution Manager Diagnostics Agent > Software Life-Cycle Options > Uninstall > Uninstall( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)). You can now:

Choose Retry to repeat the current step.

Choose View Log to get more information about the error.

Stop the option and continue with it later.

Log files are written to C:\Program Files/sapinst_instdir/SMD_NW711/LM/UNINSTALL/AS.

This is what i see in the SAPINST.log

INFO 2010-08-17 14:40:45.287

Creating file C:\Program Files\sapinst_instdir\SMD_NW711\LM\UNINSTALL\AS\summary.html.

INFO 2010-08-17 14:40:47.255

Execute step stopInstances of component |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0

INFO 2010-08-17 14:40:47.787

Creating file C:\Program Files\sapinst_instdir\SMD_NW711\LM\UNINSTALL\AS\sapcontrol_DAA_SMDA97.log.

INFO 2010-08-17 14:40:48.146

Output of
mel-srv-sap1\sapmnt\DAA\SYS\exe\uc\NTAMD64\sapcontrol.exe -prot PIPE -nr 97 -host mel-srv-sap1 -function GetInstanceProperties is written to the logfile sapcontrol_DAA_SMDA97.log.

WARNING 2010-08-17 14:40:48.755

Execution of the command "
mel-srv-sap1\sapmnt\DAA\SYS\exe\uc\NTAMD64\sapcontrol.exe -prot PIPE -nr 97 -host mel-srv-sap1 -function GetInstanceProperties" finished with return code 1. Output:

17.08.2010 14:40:48

GetInstanceProperties

FAIL: The system cannot find the file specified., CreateFile failed in plugin_pipefopen()

WARNING[E] 2010-08-17 14:40:48.771

FSL-06002 Error 1060 (The specified service does not exist as an installed service.

) in execution of a 'OpenService' function, line (267), with parameter (ClusSvc).

INFO 2010-08-17 14:40:48.834

Node sapcontrol_DAA_SMDA97.log already exists.

INFO 2010-08-17 14:40:48.849

Output of
mel-srv-sap1\sapmnt\DAA\SYS\exe\uc\NTAMD64\sapcontrol.exe -prot PIPE -nr 97 -function StartService DAA is written to the logfile sapcontrol_DAA_SMDA97.log.

WARNING 2010-08-17 14:40:49.037

Execution of the command "
mel-srv-sap1\sapmnt\DAA\SYS\exe\uc\NTAMD64\sapcontrol.exe -prot PIPE -nr 97 -function StartService DAA" finished with return code 1. Output:

StartService

FAIL: OpenService failed [ERROR_SERVICE_DOES_NOT_EXIST: The specified service does not exist as an installed service.]

WARNING 2010-08-17 14:40:49.037

Could not start instance service of instance DAA/SMDA97.

INFO 2010-08-17 14:40:49.115

Working directory changed to C:/Program Files/sapinst_instdir/SMD_NW711/LM/UNINSTALL/AS.

INFO 2010-08-17 14:40:49.177

Execute step removeOsCol of component |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0

ERROR 2010-08-17 14:40:50.115

FJS-00003 TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)

ERROR 2010-08-17 14:40:51.224

FCO-00011 The step removeOsCol with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol was executed with status ERROR ( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)).

I am sure what to do.

Please advice

Mohan

[Former Member]

Hi all,

This a update on my post. Now i am getting new error when i tried restrating SMDAGENT from SAPMMC. Below is the log from SMDsystem.0.log

Aug 17, 2010 4:14:05 PM [Thread[main,5,main]] Info Establishing connection to server '[host is empty]' on port [port is empty]

Aug 17, 2010 4:14:05 PM [Thread[main,5,main]] Warning [SLDConfigurationLoader] No sld configuration data so SLD Registration is skipped

Aug 17, 2010 4:14:05 PM [Thread[SMDAgent connection thread,5,main]] Fatal Cannot find sld guid to register the agent in passive mode and no credentials of managing system. The Agent will be stop because SLD configuration doesn't exist.

Aug 17, 2010 4:22:29 PM [Thread[main,5,main]] Info

Starting SMDAgent ...

Aug 17, 2010 4:22:29 PM [Thread[main,5,main]] Error [Exception ID: 1282026149875 ] Loading runtime properties failed.

[EXCEPTION]

java.io.FileNotFoundException: configuration\runtime.properties (The system cannot find the file specified)

at java.io.FileInputStream.open(Native Method)

at java.io.FileInputStream.<init>(FileInputStream.java:106)

at com.sap.smd.agent.SMDAgent.loadRuntimeProperties(SMDAgent.java:73)

at com.sap.smd.agent.SMDAgent.getRuntimeProperties(SMDAgent.java:459)

at com.sap.smd.agent.SMDAgent.getRuntimeProperties(SMDAgent.java:447)

at com.sap.smd.agent.SMDAgent.locateServer(SMDAgent.java:94)

at com.sap.smd.agent.SMDAgent.run(SMDAgent.java:178)

at com.sap.smd.agent.launcher.SMDAgentLauncher.launchAgent(SMDAgentLauncher.java:195)

at com.sap.smd.agent.launcher.SMDAgentLauncher.main(SMDAgentLauncher.java:68)

I got all the SLD config correct. i dont know where i am going wrong.

Please help.

Regards

Mohan

[Former Member]

Hi,

Please refer my post below and see if this could help you to resolve the issue.

Regards,

Sharath