Amount is not coming into the Invoice for Warranty Order

[Former Member]

Salute All !!

Amount is not coming into the Invoice for Warranty Order which is Free of Charge.

This amount is not going to Customers debtor A/C, means there is no any A/C posting for this specific Amount because this is free of charge Sale (Warranty Order).

This is required by A/C department to put Value in to the Invoice to show so Transporter can carry the material as 0 value material is unable to Transport.

Please provide solution.

Rgds

Srivastav

+91-9973504950

[bcrao]

Hi,

Because you are not billing to customer the net amount is zero-

You can do like bill the component as regular item and give credit note against it.

or else create seperate billing output type assign this to proforma invoice- print the cost of item by pulling it in new smart form.

(this is not very good idea because , customer knows the actual cost of the item)

Thanks

Chidambaram