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SMD STOPPED WORKING

Former Member
0 Kudos

Dear Experts,

SMD on my Solution manager stopped working. below is the log info.

<!LOGHEADER[START]/>

<!HELP[Manual modification of the header may cause parsing problem!]/>

<!LOGGINGVERSION[1.5.3.7185 - 630]/>

<!NAME[SMDSystemLog]/>

<!PATTERN[SMDSystem.log]/>

<!FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%t] %10s %m)]/>

<!ENCODING[Cp1252]/>

<!FILESET[0, 10, 1000000]/>

<!PREVIOUSFILE[SMDSystem.9.log]/>

<!NEXTFILE[SMDSystem.1.log]/>

<!LOGHEADER[END]/>

Aug 16, 2010 1:41:06 PM [Thread[main,5,main]] Info

Starting SMDAgent ...

Aug 16, 2010 1:41:06 PM [Thread[main,5,main]] Info Establishing connection to server 'ms://mel-srv-sap1.revit.local:8197/P4

Aug 16, 2010 1:41:06 PM [Thread[main,5,main]] Warning [SLDConfigurationLoader] No sld configuration data so SLD Registration is skipped

Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error [Exception ID: 1281930067263 ] com.sap.security.core.server.secstorefs.FileMissingException

[EXCEPTION]

com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should.

at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372)

at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946)

at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39)

at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65)

at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.updateConnectionStatus(SMDConnector.java:217)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:181)

at java.lang.Thread.run(Thread.java:534)

Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error getting connection properties failed

[EXCEPTION]

com.sap.smd.agent.connection.SecureStoreException: Invalid connection properties

at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1089)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.updateConnectionStatus(SMDConnector.java:217)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:181)

at java.lang.Thread.run(Thread.java:534)

Caused by: com.sap.smd.agent.security.SecureStorageException: Getting Secure Store failed: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should.

at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:47)

at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65)

at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068)

... 3 more

Caused by: com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should.

at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372)

at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946)

at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39)

... 5 more

Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Info [null] Waiting for connection ...

Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error [Exception ID: 1281930067372 ] com.sap.security.core.server.secstorefs.FileMissingException

[EXCEPTION]

com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should.

at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372)

at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946)

at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39)

at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65)

at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.internalAttemptConnection(SMDConnector.java:318)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.attemptConnection(SMDConnector.java:204)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:190)

at java.lang.Thread.run(Thread.java:534)

Aug 16, 2010 1:41:07 PM [Thread[SMDAgent connection thread,5,main]] Error [Exception ID: 1281930067372 ] com.sap.smd.agent.connection.SecureStoreException

[EXCEPTION]

com.sap.smd.agent.connection.SecureStoreException: Invalid connection properties

at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1089)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.internalAttemptConnection(SMDConnector.java:318)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.attemptConnection(SMDConnector.java:204)

at com.sap.smd.agent.connection.SMDConnector$SMDConnectionTask.run(SMDConnector.java:190)

at java.lang.Thread.run(Thread.java:534)

Caused by: com.sap.smd.agent.security.SecureStorageException: Getting Secure Store failed: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should.

at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:47)

at com.sap.smd.agent.security.SecureStorage.getAgentSecureStore(SecureStorage.java:65)

at com.sap.smd.agent.connection.SMDConnector.getConnectionProps(SMDConnector.java:1068)

... 4 more

Caused by: com.sap.security.core.server.secstorefs.FileMissingException: File "D:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" does not exist although it should.

at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:372)

at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946)

at com.sap.smd.agent.security.SecureStorage.getSecureStore(SecureStorage.java:39)

... 6 more

Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [ShutdownHook.run] hook received ...

Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [ShutdownHook.run] Shutting down SMDAgent ...

Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [SMDConnector.reset] in progress ...

Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [SMDConnector.reset] Done.

Aug 16, 2010 1:41:07 PM [Thread[SMDAgentShutdownHook,5,main]] Info [SMDAgent.shutdown] SMDAgent is shut down.

I tried to un-install but was not successful. below is SAPinst.log

ERROR 2010-08-16 14:07:50.789

FCO-00011 The step removeOsCol with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol was executed with status ERROR ( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)).

INFO 2010-08-16 14:07:51.508

An error occured and the user decided to retry the current step: "|NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol".

INFO 2010-08-16 14:07:51.508

Working directory changed to C:/Program Files/sapinst_instdir/SMD_NW711/LM/UNINSTALL/AS.

ERROR 2010-08-16 14:07:52.508

FJS-00003 TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)

ERROR 2010-08-16 14:07:53.86

FCO-00011 The step removeOsCol with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol was executed with status ERROR ( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)).

INFO 2010-08-16 14:07:54.211

An error occured and the user decided to retry the current step: "|NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol".

INFO 2010-08-16 14:07:54.211

Working directory changed to C:/Program Files/sapinst_instdir/SMD_NW711/LM/UNINSTALL/AS.

ERROR 2010-08-16 14:07:55.133

FJS-00003 TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)

ERROR 2010-08-16 14:07:55.649

FCO-00011 The step removeOsCol with step key |NW_Uninstall|ind|ind|ind|ind|0|0|NW_System_Uninstall|ind|ind|ind|ind|3|0|NW_Instance_Uninstall|ind|ind|ind|ind|2|0|removeOsCol was executed with status ERROR ( Last error reported by the step :TypeError: this.getProfiles().getProfile().resolveExtended("DIR_EXECUTABLE") has no properties (in script NW_Uninstall|ind|ind|ind|ind, line 47166: ???)).

Can anyone please help me in fixing this issue.

Kind Regards

Mohan

Accepted Solutions (0)

Answers (1)

Answers (1)

guilherme_balbinot
Active Participant
0 Kudos

Hello Mohan!

According to the above log, it seems that 'secstore.properties' files is not generated while installing the Diagnostics Agent.

Please refer to the following section of the note 1144737:

3 'Post-Installation' <I021802 11/AUG/08>

.... and execute all the procedures.to solve your issue.

Best regards,

Guilherme Balbinot