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SRM 7 - strategy SC_RR_PURCHASING_GROUP did not determine any approvers

Hi,

We are using SRM 7 - Process Controlled Workflow (SP05)

When Shopping Cart is being created, approval tab displays all correct agents for approval, however, when Shopping Cart is ordered it does not determine the approvers - and gives message: "Strategy SC_RR_PURCHASING_GROUP did not determine any approver."

What could be wrong here?

thanks

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