on 08-12-2010 7:50 AM
Dear All,
When we create a billing document then an accounting document gets created automatically in the background and then when we cancel the billing document then another accounting document gets generated and the entries in the previous accounting document are offset and the status of both the document becomes cleared. But in my case after the cancel billing document has been generated only the accounting document of the invoice is getting cleared but the accounting document of the cancel billing document is NOT CLEARED. Can anybody please help me find out a solution to the issue.
Flow chart:
Sales order = completed
Delivery = completed
Goods Issue = complete
Invoice = completed
Accounting Document = cleared
Cancel Invoice (S1) = Completed
Accounting Document = Not Cleared
In customer line item still showing the cancel accounting document.
When I go to VFX3 and try to release the cancel invoice i get the message-" no documents found for these selection criteria."
Please help me to find a solution.
Thanks and B/R
Bishnu
closed
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Dear Lakshmipathi
On this thread actually I did not get yet any solution.
So, I also referred this problem at OSS as they said...it is not possible to cancel the cancellation documents once it was cleared. They just advice some change in configuration to avoid this problem on future.
Thanks and B/R
Bishnu
27/09
Hello Bishnu,
are you sure the accounting document of the original invoice was not already cleared ?
What is the document number showed in field 'Document Number of the Clearing Document' of the original invoice BSEG-AUGBL ?
Regards,
Ivano.
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Have you checked any payment received against orginal invoice.
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