IDM User Interface: Access Denied, Service Down

[Former Member]

Hello,

I have a problem with the login to the IDM UI. I get the message: "Access denied, Service down".

In the userinterface_00.0.log following information is stored:

#2.0 #2010 08 10 12:40:19:898#0-700#Info#/System/UserInterface#
#BC-WD-JAV#tc~wd~webdynpro#0003FF252E3400A600000009000003D8#1050550000000004#sap.com/tc~idm~wd~workflow#
com.sap.tc.webdynpro.services.session.SynchronizedScopeMaintainer#Administrator#9##
164C6500A4B711DF93E60003FF252E34#f8874f50a4b411dfbe830003ff252e34#f8874f50a4b411dfbe830003ff252e34#0#
Thread[HTTP Worker [@25656386],5,Dedicated_Application_Thread]#Plain##
Deprecated scope of type SERVERSESSION_AT_LEAST_ONE_APP_SCOPE is used! Please replace the usage of scopes
with new mechanism based on "Cross application session communication API".#

Can anyone help me please...?!

[Former Member]

Thank you all for your replies, I have solved the problem!

I have installed the newest patches for the Identity Center, the User Interface (SCA deployment) and the Database scheme.

@Sony

Try an update for all the components mentioned above.

[Former Member]

Hi Judith,

Mine is a CE7.2 version. Can you please mention what are the components I need to select in marketplace? I am not able to find the components you mentioned under CE7.2.

Please give me the names of SCA's you downloaded, please help me resolve this problem

thanks,

Sony

Edited by: Sony Alison on Aug 13, 2010 8:29 AM

Edited by: Sony Alison on Aug 13, 2010 10:56 AM

[Former Member]

Hi Sony,

Judith and me use CE 7.2, too. We downloaded the components under this link: https://websmp110.sap-ag.de/support

Choose the following path:

Support Packages and Patches - Entry by Application Group" SAP NetWeaver and complementary products" SAP NW IDENTITY MANAGEMENT" SAP NW IDENTITY MANAGEMENT 7.1

There we downloaded:

- ICDESIGNTIME05_1-10007480.ZIP

- ICRUNTIME05_0-10007481.ZIP

- IDMIC05_0-10007483.SCA

Maybe this helps you...

[Former Member]

Hi,

Thanks a lot for your kind reply. But I am not using IDM, I am facing this problem when trying to run a WD program which uses twitter4j API to connect to twitter.

Can you suggest any other upgrade required, other than IDM?

thanks,

Sony

[Former Member]

Hi Sony,

We are facing the same issue. Please let us know how you resolved it.

Thanks,

Manu

[Former Member]

Have you confirmed that required java services are running?

[Former Member]

HI,

Even I am also facing this problem, any sollution for this? What java services needs to be set? Please explain.

I am using NE CE7.2 new installation.

regards,

Sony

[Former Member]

Hello Judith,

did your login work before, or is it a new IDM installation? If the 2nd, did you configure the UME (idm_authenticated etc.) like described in the config guide [https://websmp101.sap-ag.de/_{sapidb/011000358700001749752008E |https://websmp101.sap-ag.de/}sapidb/011000358700001749752008E] page 38ff?

Best regards,

Thomas