User couldn't recieve the mail from SAP SYSTEM

[Former Member]

Hi all experts,

User couldn't recieve the mail from SAP SYSTEM since the Unicode changes were pushed ,

how to fix the issue ?

Thanks & Best regards,

Michael

[tiago_scherer · Accepted solution]

Hi Michael,

Is the SAPConnect configured as per note [455140|https://service.sap.com/sap/support/notes/455140] ?

Since you are talking about receiving emails, do you see the emails in SOIN transaction (or report RSBCSIN)? Have you tried telnet directly to the SAPConnect plugin as described on note [607108|https://service.sap.com/sap/support/notes/607108]

What is the value of parameter is/SMTP/virt_host_<*>?

Regards,

Tiago

[Former Member]

Hi,

please find note on OSS Portal for SMTP configration and Just do it according that note

this will fix your probelm

Regards

Jayesh

[Former Member]

What is the status of backgroud job, SCOT and SOST?

Regards,

NIck Loy

[former_member227283]

Hi,

Can you desribe you configuration and workflow of you mail to understand you problem.

Thanks

Anil