IDM UI -Access denied, service down

[sivakumar_kilari3]

Hi,

I try to access the IDM URL I received the following errors.

5 #001CC08AFC2000760000002800000FB800048CD92260C6A8#1280764119431#com.sap.idm.wd.modelwrapper.ModelWrapperInterface#sap.com/tc_wddispwda#com.sap.idm.wd.modelwrapper.ModelWrapperInterface#SAPIDM#870##mentor1_DEP_3137150#SAPIDM#6b463d809e4d11dfc236001cc08afc20#SAPEngine_Application_Thread[impl:3]_35##0#0#Error##Java###getTabVisibility

[EXCEPTION]

#1#java.lang.NullPointerException

at com.sap.idm.jmx.ic.IDStoreUtil.getSystemPrivilegeID(IDStoreUtil.java:305)

at com.sap.idm.jmx.ic.EntryUtil.getTabVisibility(EntryUtil.java:1731)

at com.sap.idm.jmx.impl.SAP_ITSAM_IDM_Service_Impl_Impl.retrieveTabs(SAP_ITSAM_IDM_Service_Impl_Impl.java:1375)

at com.sap.idm.jmx.SAP_ITSAM_IDM_ServiceWrapper.invoke(SAP_ITSAM_IDM_ServiceWrapper.java:450)

at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:944)

at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)

at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:409)

at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)

at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:258)

at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:330)

at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:287)

at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:776)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:330)

at com.sap.idm.wd.jmx.SAP_ITSAM_IDM_Service$Impl.retrieveTabs(SAP_ITSAM_IDM_Service.java:434)

at com.sap.idm.wd.modelwrapper.ModelWrapperInterface.getTabVisibility(ModelWrapperInterface.java:482)

at com.sap.idm.wd.modelwrapper.wdp.InternalModelWrapperInterface.getTabVisibility(InternalModelWrapperInterface.java:184)

at com.sap.idm.wd.modelwrapper.wdp.InternalModelWrapperInterface$External.getTabVisibility(InternalModelWrapperInterface.java:355)

at com.sap.idm.wd.wf.toptab.TopTab.InitializeContext(TopTab.java:372)

at com.sap.idm.wd.wf.toptab.wdp.InternalTopTab.InitializeContext(InternalTopTab.java:216)

at com.sap.idm.wd.wf.toptab.TopTabView.wdDoInit(TopTabView.java:101)

at com.sap.idm.wd.wf.toptab.wdp.InternalTopTabView.wdDoInit(InternalTopTabView.java:186)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:61)

at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)

at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:445)

at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)

at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.doOpen(WebDynproWindow.java:295)

at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.show(ApplicationWindow.java:182)

at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.open(ApplicationWindow.java:177)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:364)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:756)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:291)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

#

Please help me.

Regards

Shiva

[Former Member]

Hi Siva

Please tell me the solution for the issue as I am facing the same issue.

Regards

Pradeep

[former_member2987]

Pradeep,

Take a look at this document:  http://scn.sap.com/docs/DOC-45985

[Former Member]

I get a similar error:

getTabVisibility
[EXCEPTION]

#2.0 #2010 08 11 12:45:21:108#+0200#Error#com.sap.idm.wd.modelwrapper.ModelWrapperInterface#
##sap.com/tc~idm~wd~model#001AA03B2B8000A50000000200002248#7762150000000004#
sap.com/tc~idm~wd~workflow#com.sap.idm.wd.modelwrapper.ModelWrapperInterface#peter#14#
#7CD185C0A53511DFCF36001AA03B2B80#421e0e80a53511dfa1c7001aa03b2b80
#421e0e80a53511dfa1c7001aa03b2b80#0
#Thread[HTTP Worker [@906317613],5,Dedicated_Application_Thread]#Plain#
#getTabVisibility 
[EXCEPTION]
 java.lang.NumberFormatException: For input string: ""

[sivakumar_kilari3]

i resolved issue

[sivakumar_kilari3]

I resolved issue

Edited by: Siva K Kumar on Aug 2, 2010 7:55 PM

[Former Member]

Hello

Please give some more information:

What DB do you use?

What AS Java do you use?

What IDM version do you use?

What the name of your datasource in VisualAdmin?

What user you use to connect to the IDM DB in AS Java?

[Former Member]

Hi:

I got the same error message. Could you tell me how did you resolve the issue?