Error when creating user during installation of ECC6 SR3 on Windows 2003

[Former Member]

Hi Experts,

I'm trying to install ECC6 SR3 on a windows 2003 R2 SP2 with DB2.

Unfortunately I'm stuck in Step 3: Create users for SAP system. Error log is shown as below:

FSL-00001 System call failed. Error 2114 (??????????) in execution of system call 'NetServerGetInfo' with parameter (, 101), line (844) in file (synxcaccnt.cpp).

WARNING[E] 2010-07-31 23:50:51.765 [synxcaccnt.cpp:847]

bool CSyAccountImpl::do_isRoot(IUnknown* pUnk (SAPECC6\Administrator, const iastring & 'sapecc6') const

FSL-01017 Unable to check the root rights for account Administrator. NERR=2114

WARNING[E] 2010-07-31 23:50:51.765

CJSlibModule::writeError_impl()

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2010-07-31 23:50:51.781 [sixxcstepexecute.cpp:951]

FCO-00011 The step createAccounts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

I'm using Administrator for a local installation.

I've really no idea what goes wrong. Could any one help me???

Best,

Roger

[Former Member]

Dear Roger Zhong,

From my side, I faced this problem too. And my solution is pretty simple, just start the service "Server" at Windows OS. Then restart the installation again, it's gonna go fine

Hope this is useful.

[Former Member]

Hi,

Check whether u have any password complexity set at the OS level. If so, make sure that the complexity has been met for the master password which you have specified during the phase parameter input.

If you do not want the complexity for the passwords, disable that and execute gpupdate in the run command.

Regards,

Varadharajan M

[Former Member]

Hi Varadhu,

I solved the problem by activating service 'SERVER'. I guess without it, some system function is not available.

Thanks anyway.

Best,

Roger