on 07-31-2010 7:46 AM
Dear Experts,
Technical scenario: Extended Classic, SRM Server 5.5
SC is created by selecting a product from external catalog, the external catalog also passes the value: EXT_QUOTE_ID.
Because of some reason this SC line item has : Error in transmission.
Now when the uesr tries to delete this shopping cart, we get an Error Message: Item refers to a quotation. Cannot be deleted.
How can we delete this shopping cart?
Thanks,
Anil Rajpal
what is the header status of this cart?
what is the item status of this cart?
In the FM
BBP_PD_SC_ITEM_DELETE
delete not allowed when reference to a quote ID*
IF NOT ls_item-ext_quote_id IS INITIAL.
PERFORM sc_dequeue USING ls_item-header. " unlock sc
MESSAGE s302(bbp_pu).
EXIT.
ENDIF.
---
Note 889952 - Value in EXT_QUOTE_ID is deleted on ordering shopping cart
You pass the EXT_QUOTE_ID and EXT_QUOTE_ITEM values from a catalog to the shopping cart. However when the shopping cart is ordered these values are deleted and does not get stored with the shopping cart item.Other terms
BBP_PD 157 Quotation
Reason and Prerequisites
This is due to a program error.
Solution
Import the corresponding support package to correct this error. To correct this error in advance, implement the attached correction instructions.
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Hi Muthuraman,
The status of shoping cart is as below:
Stats:
Status Description Inactiv
0000000001 I1111 Item in Transfer Process X
0000000001 I1112 Error in transmission
0000000002 I1111 Item in Transfer Process X
0000000002 I1112 Error in transmission
HEADER I1015 Awaiting Approval X
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1106 Shopping cart ordered
HEADER I1129 Approved
We are in SRM 5, Server 5.5
I checked the above FM and it is a standard error.
How can we delete the shopping cart.
Regards,
Anil Rajpal
Hi Muthuraman,
The status of shoping cart is as below:
Stats:
Status Description Inactiv
0000000001 I1111 Item in Transfer Process X
0000000001 I1112 Error in transmission
0000000002 I1111 Item in Transfer Process X
0000000002 I1112 Error in transmission
HEADER I1015 Awaiting Approval X
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1106 Shopping cart ordered
HEADER I1129 Approved
We are in SRM 5, Server 5.5
I checked the above FM and it is a standard error.
How can we delete the shopping cart.
Regards,
Anil Rajpal
Hi Muthuraman,
The status of shoping cart is as below:
Stats:
Status Description Inactiv
0000000001 I1111 Item in Transfer Process X
0000000001 I1112 Error in transmission
0000000002 I1111 Item in Transfer Process X
0000000002 I1112 Error in transmission
HEADER I1015 Awaiting Approval X
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1106 Shopping cart ordered
HEADER I1129 Approved
We are in SRM 5, Server 5.5
I checked the above FM and it is a standard error.
How can we delete the shopping cart.
Regards,
Anil Rajpal
Hi Muthuraman,
The status of shoping cart is as below:
Stats:
Status Description Inactiv
0000000001 I1111 Item in Transfer Process X
0000000001 I1112 Error in transmission
0000000002 I1111 Item in Transfer Process X
0000000002 I1112 Error in transmission
HEADER I1015 Awaiting Approval X
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1106 Shopping cart ordered
HEADER I1129 Approved
We are in SRM 5, Server 5.5
I checked the above FM and it is a standard error.
How can we delete the shopping cart.
Regards,
Anil Rajpal
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