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Shopping cart cannot be deleted, with value EXT_QUOTE_ID

Former Member
0 Kudos

Dear Experts,

Technical scenario: Extended Classic, SRM Server 5.5

SC is created by selecting a product from external catalog, the external catalog also passes the value: EXT_QUOTE_ID.

Because of some reason this SC line item has : Error in transmission.

Now when the uesr tries to delete this shopping cart, we get an Error Message: Item refers to a quotation. Cannot be deleted.

How can we delete this shopping cart?

Thanks,

Anil Rajpal

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member183819
Active Contributor
0 Kudos

what is the header status of this cart?

what is the item status of this cart?

In the FM

BBP_PD_SC_ITEM_DELETE

    • delete not allowed when reference to a quote ID*

IF NOT ls_item-ext_quote_id IS INITIAL.

PERFORM sc_dequeue USING ls_item-header. " unlock sc

MESSAGE s302(bbp_pu).

EXIT.

ENDIF.

---

Note 889952 - Value in EXT_QUOTE_ID is deleted on ordering shopping cart

You pass the EXT_QUOTE_ID and EXT_QUOTE_ITEM values from a catalog to the shopping cart. However when the shopping cart is ordered these values are deleted and does not get stored with the shopping cart item.Other terms

BBP_PD 157 Quotation

Reason and Prerequisites

This is due to a program error.

Solution

Import the corresponding support package to correct this error. To correct this error in advance, implement the attached correction instructions.

Former Member
0 Kudos

Hi Muthuraman,

The status of shoping cart is as below:

Stats:

Status Description Inactiv

0000000001 I1111 Item in Transfer Process X

0000000001 I1112 Error in transmission

0000000002 I1111 Item in Transfer Process X

0000000002 I1112 Error in transmission

HEADER I1015 Awaiting Approval X

HEADER I1021 Created

HEADER I1038 Complete

HEADER I1106 Shopping cart ordered

HEADER I1129 Approved

We are in SRM 5, Server 5.5

I checked the above FM and it is a standard error.

How can we delete the shopping cart.

Regards,

Anil Rajpal

Former Member
0 Kudos

Hi Muthuraman,

The status of shoping cart is as below:

Stats:

Status Description Inactiv

0000000001 I1111 Item in Transfer Process X

0000000001 I1112 Error in transmission

0000000002 I1111 Item in Transfer Process X

0000000002 I1112 Error in transmission

HEADER I1015 Awaiting Approval X

HEADER I1021 Created

HEADER I1038 Complete

HEADER I1106 Shopping cart ordered

HEADER I1129 Approved

We are in SRM 5, Server 5.5

I checked the above FM and it is a standard error.

How can we delete the shopping cart.

Regards,

Anil Rajpal

Former Member
0 Kudos

Hi Muthuraman,

The status of shoping cart is as below:

Stats:

Status Description Inactiv

0000000001 I1111 Item in Transfer Process X

0000000001 I1112 Error in transmission

0000000002 I1111 Item in Transfer Process X

0000000002 I1112 Error in transmission

HEADER I1015 Awaiting Approval X

HEADER I1021 Created

HEADER I1038 Complete

HEADER I1106 Shopping cart ordered

HEADER I1129 Approved

We are in SRM 5, Server 5.5

I checked the above FM and it is a standard error.

How can we delete the shopping cart.

Regards,

Anil Rajpal

Former Member
0 Kudos

Hi Muthuraman,

The status of shoping cart is as below:

Stats:

Status Description Inactiv

0000000001 I1111 Item in Transfer Process X

0000000001 I1112 Error in transmission

0000000002 I1111 Item in Transfer Process X

0000000002 I1112 Error in transmission

HEADER I1015 Awaiting Approval X

HEADER I1021 Created

HEADER I1038 Complete

HEADER I1106 Shopping cart ordered

HEADER I1129 Approved

We are in SRM 5, Server 5.5

I checked the above FM and it is a standard error.

How can we delete the shopping cart.

Regards,

Anil Rajpal