on 07-30-2010 1:11 PM
Dear all,
i have checked sm50 in prod server , most of the work process shows status INHOLD .
Kindly advise
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Paste the lines from work process log (which is showing Hold).
Regards,
Nick Loy
Hi Nick,
No Ty. PID Status Reasn Start Err Sem CPU Time Cl. User
0 DIA 532492 Hold GUI Yes 2:03 6656 320 SA_A003
Report / Spool action
SAPLSGUI
Main Program
SAPLSMTR_NAVIGATION
Action Table
Waiting f. since
Server
Database Number Time (usec) Recs.
Direct Read 101 6.421 15
Sequential Read 159 34480 210
Insert 0 0 0
Update 0 0 0
Delete 0 0 0
Sources 0 (Bytes)
RSQL 113.258 (Bytes)
Commit 0
DB Procedure Calls 0 0
Roles / Memory Number Time (usec)
Roll In 2 1.294
Roll Out 1 123
Roll 106.496 (Bytes)
Page 16.384 (Bytes)
Memory (Total) 4.200.228 (Bytes)
Memory(Total Private) 0 (Bytes)
Memory (used) 4.189.856 (Bytes)
Memory (Max. Transaction) 4.200.260 (Bytes)
Memory (Max. Dialog Step) 4.189.856 (Bytes)
Development Environ. Number Time (usec)
Generate 0
Load Report 2.248
Load Screen 0 (Bytes) 57
Load CUA 175
Read Dictionary 0
RFC 0 Calls 0,000000000000000E+00
Queue API 0 (Bytes) 0
Ad Opcodes 0 0
Kindly suggest .
Hi nick,
Repeatedly we are facing Work process hold status -
> Reason Private mode .....
4 DIA 184400 Hold PRIV Yes 37:30 740 320 SA_A048
RFITEMGL
Direct Read 5.374 39.267 9
Sequential Read 1.799 96030090 917.418
Delete 1 317 0
Sources 8.726 (Bytes)
RSQL 1048206074 (Bytes)
Roll In 3 323.606
Roll Out 3 3.035
Roll 3.072.000 (Bytes)
Page 1.007.616 (Bytes)
Memory (Total) 1.956.695.364 (Bytes)
Memory(Total Private) 534.922.656 (Bytes)
Memory (used) 1.944.115.424 (Bytes)
Memory (Max. Transaction) 2.002.772.288 (Bytes)
Memory (Max. Dialog Step) 1.956.684.992 (Bytes)
Load Report 3.815
Load Screen 8.726 (Bytes) 34
Load CUA 275
Kindly suggest
> i have checked sm50 in prod server , most of the work process shows status INHOLD .
Holding what? semaphores? waiting for database locks? waiting for CPIC?
Markus
Dear Marcus ,
Most of the work process are "ONHOLD" and time column for each dialog work process RED .
TYPE PID Status Reason TIME
DIA --- Onhold GUI 5452
> Most of the work process are "ONHOLD" and time column for each dialog work process RED .
>
> TYPE PID Status Reason TIME
> DIA --- Onhold GUI 5452
So this means that the system is waiting for the SAPGUI to answer.
To me this sounds like a network issue (firewall etc.)
Please do have a look at this note also: [1458503 - Blocking work processes: Many R0M syslog entries|https://service.sap.com/sap/support/notes/1458503]
If you have one of the mentioned kernel patches you are another victim of that bug.
Cheers Michael
Dear mike/Marcus ,
SAP Release 700 and Kernal patch 261
SAP Kernel : 700_REL
Database Client Library : OCI_102 (10.2.0.2.0)
created in : AIX 2 5 005DD9CD4C00
created on : Jul 1 2010 22:18:42
Support Level : 0
Kernel Patch number : 261
Source ID : 0.261
DBSL Patch No. : 261
ICU Version : 3.0 Unicode Version 4.0.1
libsapu16 Version : 1.0025 Jul 1 2010 11:25:19
Dear Marcus/ALL,
let me know what are things i have clarify to Network engg..
One of the SAP user got below error .
IRP: maximum work process hold time exceeded
This may be caused by networks or slow front-end systems .
let me know any issue with SAP gui patch ?
> let me know what are things i have clarify to Network engg..
Check the network connection between the server and the client.
> IRP: maximum work process hold time exceeded
> This may be caused by networks or slow front-end systems .
> let me know any issue with SAP gui patch ?
it's always adivsed to use the latest patches.
I have checked my sap end user system , i have tried to ping SAP server from the user system , System got repeatedly request time out error .
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