Internal note \ Vendor text in shopping cart not getting correctly saved.

[Former Member]

Hi SRM folks,

We are at SRM 4.0 with extended classic.

We are facing issue with shopping cart ( BBPSC01 ) for vendor text \ internal note in " Documents and Attachments Tab" in item detail screen as below :

Suppose we enter below three lines in internal note \ Vendor text as:

XXX

AAA

CCC

They will appear as below :

XXX

AAA

AAA

CCC

CCC

Line items are getting duplicated. Please let me know how this can be resolved or if any SAP note available ?

Moderator message - Please do not offer points or rewards

Thanks in Advance,

Sachin

Edited by: Rob Burbank on Jul 30, 2010 9:39 AM

[Former Member]

Here is solution :

kindly apply the following notes:

1253076 No Vendor Text Exists Incorrectly Displayed

1289174 Vendor text/Internal Note is not deleted

1313904 Extra Line Breaks are added in Approval Notes

After this please republish all of the Templates with the Report

w3_publish_services.

Afterwards the Template Cache has to be invalidated with the

transaction sitspmon -> Tab "Template and Mime Cache" -> Button

"Systemwide".

If you use Proxy Server, you have to empty the cache there as well.

Furthermore the Temporary Internet Data of the Browse has to be deleted.

Retest the scenario and see if the behavior still persists.

Those note solved the issue

[Former Member]

Try Out SAP note: 709571.

Else let me know.

[Former Member]

This note cannot be implemented because it meant for release 350 and we are on 650.

If any other solution or note available, then please let me know.