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Retrieve the deleted Invoice

Former Member
0 Kudos

Dear All,

We have cancelled an invoice long back. Till Sales order it has been deleted.

Now our customer sent the payment against that Invoice.

Is it possible to retrieve all the documents from Sales order to Invoice which was deleted long back.

Kindly suggest.

Regards,

Mullairaja

Accepted Solutions (1)

Accepted Solutions (1)

former_member183879
Active Contributor
0 Kudos

Hi,

May be it is not deleted, it is archived.

You have to talk to ABAPer or BASIS guy to find out a way to get this invoice in the system. There is a method to retrieve the archived documents back into the system.

Former Member
0 Kudos

Hi,

Thanks for your repy.

Could you please explain how to retrieve this archived documents.

Regards,

Mullairaja

former_member183879
Active Contributor

Answers (2)

Answers (2)

Former Member
0 Kudos

Answered

Former Member
0 Kudos

Hi,

Can you let me know when you say that invoice has been cancelled...it means even the accounting entries has been reversed...

I assume you cancel the invoice when the customer cancels his order.

May i know the reason for the customer to send the payment against the invoice which got cancelled ?

Does he looking at the old order to be executed again.

As for the retrieving of old docs are concerned, if the docs are archived, you can retrieve them as suggested by peers in the other replies.

Regards,

K.B