Rejected orders

[Former Member]

Hi thr,

Could someone please explain me why rejected orders are still blocked by credit. Is there any configuration change that is to be done to prevent this problem?

When a sales order is blocked by credit and is rejected, it still continues to be on credit block. Is this a standard behaviour?

Thanks very much

Swetha

[former_member183879 · Accepted solution]

That is the standard behaviour. The rejection and the credit is not integrated. If you reject, you can release it at any point of time. Hence it is not integrated with Credit. I think even it is not related to Schedule lines. The schedule lines with confirmed quantity wont be deleted when the rejection is set. However it only prevents you from delivering.

So if you want to reject the sales orders, first you have to release it from credit block and then reject them. Then only that amount can be used by some other orders.