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install EHP1 on Netweaver

l_nemzov
Participant
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I try install EHP1

in phase DETERMINE_PROFILES sapehpi stopped and write

Phase PREPARE/INIT/DETERMINE_PROFILES has been started.

Phase type is com.sap.sdt.j2ee.phases.PhaseTypeDetermineProfiles.

: All 4 required variables exist in variable handler.

Connecting to the instance on address: http://AXT:52013 via the SAPCONTROL web service API.

Connecting to the instance on address: http://AXT:52113 via the SAPCONTROL web service API.

Exception has occurred during the execution of the phase.

ain,5,main]]: The tools was unable to determine the central instance. See SAP Note 1401712 for further information.

Phase PREPARE/INIT/DETERMINE_PROFILES has been completed.

Note 1401712 did not help

Edited by: L. Nemzov on Jul 27, 2010 12:16 PM

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Answers (1)

Answers (1)

nelis
Active Contributor
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What Operating System is this ?

Start troubleshooting the problem by doing the following:

1) Remove any old profiles from /usr/sap/<SID>/SYS/profile

2) Check with ps/netstat and make sure "sapstartsrv" process is running and the port is as specified 5<sys-num>13

3) Check http://hostname:5<sys-num>00/monitoring/SystemInfo that all processes are running and no errors reported.

Let us know the results.

Nelis

l_nemzov
Participant
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linux x64 SLES10

in /sapmnt/AXT/profile:

AXT_DVEBMGS20_telecon63

AXT_SCS21_telecon63

START_DVEBMGS20_telecon63

START_SCS21_telecon63

DEFAULT.PFL

ps -ef | grep sapst

axtadm 1322 1 0 Jul26 ? 00:00:00 /usr/sap/AXT/SCS21/exe/sapstart pf=/usr/sap/AXT/SYS/profile/START_SCS21_telecon63

axtadm 1393 1 0 Jul26 ? 00:00:00 /usr/sap/AXT/DVEBMGS20/exe/sapstart pf=/usr/sap/AXT/SYS/profile/START_DVEBMGS20_telecon63

axtadm 3133 2946 0 Jul23 ? 00:00:00 /usr/sap/AXT/SCS21/exe/sapstartsrv pf=/usr/sap/AXT/SYS/profile/START_SCS21_telecon63 -D -u axtadm

root 3913 30116 0 17:20 pts/9 00:00:00 grep sapst

axtadm 5578 1 0 Jul23 ? 00:00:05 /usr/sap/AXT/SCS21/exe/sapstartsrv pf=/usr/sap/AXT/SYS/profile/START_SCS21_telecon63 -D

axtadm 6079 1 0 Jul23 ? 00:00:31 /usr/sap/AXT/DVEBMGS20/exe/sapstartsrv pf=/usr/sap/AXT/SYS/profile/START_DVEBMGS20_telecon63 -D

http://telecon63:52000/monitoring/SystemInfo:

Instance DVEBMGS20 All processes running

dispatcher Running

http://pics.kz/view/1412882

nelis
Active Contributor
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According to that note it refers to it mentions certain kernel versions where the new "detection mechanism" is implemented. Is your kernel version equal to or above the listed version:

- KERNEL release 7.00 supported by PATCH 96 and above

Run disp+work -v | grep "patch number" as your axtadm user. If below patch 96 you should update your kernel first.

Nelis

l_nemzov
Participant
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patch number 254

nelis
Active Contributor
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I'm assuming you are running the install on the central instance and you can connect to the port in question..

On your central instance: telnet telecon63 52013

Other than the above, checking log files and making sure your axtadm user can access the profiles I'm out of suggestions.

Nelis

l_nemzov
Participant
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i can connect to 52013

http://telecon63:52013/

in sap management console i see AXT

DVEBMGS20 ontelecon63

SCS21 on telecon63

but in DVEBMGS20 disp+work have status

Running but Dialog Queue ingo unavaliable

enserver started in SCS21

nelis
Active Contributor
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but in DVEBMGS20 disp+work have status

Running but Dialog Queue ingo unavaliable

Sorry, this isn't by any chance a Solution Manager system is it ? If it's Solution Manager you can't use sapehpi to install EHP1, you have to use SAINT/JSPM. Please let me know exactly what system this is and what the ABAP stack is running.

Nelis

l_nemzov
Participant
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it is SAP NetWeaver 2004s with BI_CONT

and have:

SAP_ABA 700 21

SAP_BASIS 700 21

PI_BASIS 2005_1_700 21

ST-PI 2008_1_700 2

SAP_BW 700 23

BI_CONT 704 6

nelis
Active Contributor
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Please login to ABAP and goto menu System -> Status -> Component version. What does it say ?

Netweaver can include many different types of SAP systems and those components you listed are common among many.

To get back to what you said earlier I'm not really sure what you mean by "Running but Dialog Queue ingo unavaliable" - as long as it's running there shouldn't be a problem. The queue time to which I think you are referring is the time the dispatcher takes to process the dialog requests. In case there is an issue with your dispatcher you can check the dev_disp file in /usr/sap/AXT/DVEBMGS20/work but there doesn't appear to be.

Nelis

l_nemzov
Participant
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Component version: SAP NetWeaver 2004s

l_nemzov
Participant
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Experts!

Help me

nelis
Active Contributor
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If you are a SAP customer create a support message.

Nelis

l_nemzov
Participant
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I created message, but SAP support yet can not solve a problem

Former Member
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Hi,

>SAP support yet can not solve a problem

So, how could we ?

l_nemzov
Participant
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I hoped