Intermec PX4I Label Printing Problem

[abhijitkamalakant_nerurka]

Hi,

We are facing issue while printing Bar Code Labels on Intermec PX4I label printer. While printing few labels could not print. When I tried to process the failed spool requests with the same settings again, the printer printed labels without any problem. After that the user was able to print the labels normally bust faces the smilar issue randomly. The user has to restart the printer to start the printer. We are facing similar issues on the other lable intermac lable printer as well.

When i checked the error log, I could see the below error:

SAP spool error log
      =====================

Print request processing log


Character converter active when first problem occurred

Data was saved with character set 4102
Data will be converted to character set 1117 (synt = 1117)

Errors occurred processing this print request


OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output
OTF module: Unknown print control SC400 should be output

Most important attributes of spool request

Request number 56457

Request name LVS1   AKN
Client 100
Owner AKN
Request attributes
Time created   2010072522521300
Remaining life  +00007215825
Dispo 1 (Go/Hold) G
Dispo 2 (Keep/Delete)     D
Dispo 3 (Indirect/Direct) D
Default output device AUTZ
Default no. copies  1
Format DINA3
Main print request characteristics

Spool request number 56457
Print request number 2
Print request attributes
Time created   2010072600534800
Output device AUTZ
Format DINA3

Character converter active when first problem occurred

No information available

Any suggestions to solve this problem?

[abhijitkamalakant_nerurka · Accepted solution]

Closed.

[chokkalingam_pillai · Accepted solution]

Hello Abhijeet

As you rightly pointed out, inspite of the above error label printing is not impacted.

The problem is that print control SC400 is not maintained in transaction SPAD.

Please refer to OSS note 17559 for more information.

Regards

Chokkalingam Pillai

[abhijitkamalakant_nerurka · Accepted solution]

Thanks a lot, Pillai.

[abhijitkamalakant_nerurka]

Solved

Edited by: Abhijit K. Nerurkar on Jul 4, 2011 7:18 PM

[abhijitkamalakant_nerurka]

Closed

[Former Member]

What device type do you use?

SWIN is better than SAPWIN is think if you have SAPWIN try to change it to SWIN.

I use an Intermec PM4i and a ZSIM on it for printing Barcodelabels.

[abhijitkamalakant_nerurka]

It seems that the spool error is not for the printing problem since though the spool has error the print is successful.

We have asked the vendor to check the printers again. Will update you.

[Former Member]

Hi,

have you solved this problem, i am facing the same issue.. Please help.

Thanks,

Siva