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ChARM Issue

Former Member
0 Kudos

Dear Team,

We are facing a common issue in solution manager while configuring CHARM. We have reached the u201Cin developmentu201D phase after that the Logon to system should come, but it is not listing in the task list. We gone through sppfcadm T-Code there the u201Cexecutable in the dialog box u201Coption is checked, but still Logon to system option is unavailable.

Please response at earliest

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Check out the following:

SPPFCADM -> CRM_ORDER -> Condition Configuration -> Action Profile: UC -> Logon to System

The aforementioned action definition should be defined either twice, each for In Development and To be tested, or can be defined once.

For twice, check schedule condition, which should be CRM Service Process.User Status for E0002 and E0004, for DEV and QAS accordingly

If it is defined once, the above logic would be mentioned with OR logical condition.

Answers (2)

Answers (2)

khalil_serrhini
Contributor
0 Kudos

Hello Vish,

could please check that in transaction SPPFCADM, for application CRM_ORDER in condition configuration menu; if there is a scheduling condition for action 'Logon to System' for your action profile

If that is not the case: please create one with user status : "in development"

Hope this helps

Regards

Khalil

RajeevP
Advisor
Advisor
0 Kudos

Hi,

If what Nayab Siddiqui said doesn't help you, please delete the action 'Logon' from the corresponding action profile and recreate it. Take the screen shots of the configuration before you delete and recreate the same one. This helped me once to solve this issue as per the recommendations from SAP.

Rajeev

Former Member
0 Kudos

Dear vish menon,

Is ChaRM Newly installed. Is this your first transaction in ChaRM.( Means are you doing first cycle in CHARM)

Regards

PK