VA21 - Quotation from service order with reference to an inquiry

[Former Member]

Dear Guru,

I am trying to create a quotation using VA21 with reference to an Inquiry (IN) I have previously created.

The inquiry number is: 10000004

There I have the following error message: "Copying from sales document AE to IN is not supported"

Can you please tell me what I have to do, as I suspect it has something to do withe the copy control customizing.

Please help.

Kind regards

Chris

[Lakshmipathi · Accepted solution]

You should maintain copy control for your inquiry type to quotation type in VTAA.

thanks

G. Lakshmipathi