CUP v5.3 SP11.1 - CUP Request button "Existing Roles/Groups"

[Former Member]

Hi!

Re: CUP v5.3 SP11.1 - CUP Request button "Existing Roles/Groups"

Can anyone explain why some of our CUP users will see this CUP button in the CUP Request and others will not? Are they missing a UME "ACTION"?

The button works fine, but it only shows up for some users and not others.

Thanks for your help!

-john

[Former Member · Accepted solution]

Hello ,

For Approvers , the button "Existing Roles /Groups" will be visible only when the following "stage" level setting is set

Change Request Content = Yes

Add Role =Yes .

Regards

-Ranjiv

[Former Member]

Thanks Ranjiv. That solved the issue.

-john

[Former Member]

Export the users from the UME and check to see all of them have the same "GRC roles "

it has to be a role mismatch.