cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Solution Manager system not responding/dispatcher has stopped

Former Member

on ‎07-21-2010 10:57 PM

0 Kudos

There have been no changes to this instance however when we did a quick reboot the disp+work will not come up. Attached is the Dev_W0 file. Any help would be great. We have been down for two days waiting on SAP. We have done several reboot attempts and physically brought down the sever and nothing seems to be helping.

-

trc file: "dev_w0", trc level: 1, release: "700"

-

*

  • ACTIVE TRACE LEVEL 1

  • ACTIVE TRACE COMPONENTS all, MJ

*

B

B Tue Jul 20 23:10:34 2010

B create_con (con_name=R/3)

B Loading DB library 'F:\usr\sap\SOL\DVEBMGS00\exe\dboraslib.dll' ...

B Library 'F:\usr\sap\SOL\DVEBMGS00\exe\dboraslib.dll' loaded

B Version of 'F:\usr\sap\SOL\DVEBMGS00\exe\dboraslib.dll' is "700.08", patchlevel (0.115)

B New connection 0 created

M sysno 00

M sid SOL

M systemid 562 (PC with Windows NT)

M relno 7000

M patchlevel 0

M patchno 133

M intno 20050900

M make: multithreaded, Unicode, 64 bit, optimized

M pid 3908

M

M kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)

M length of sys_adm_ext is 576 bytes

M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 3908) [dpxxdisp.c 1301]

I MtxInit: 30000 0 0

M DpSysAdmExtCreate: ABAP is active

M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

M DpShMCreate: sizeof(wp_adm) 31088 (1480)

M DpShMCreate: sizeof(tm_adm) 5652128 (28120)

M DpShMCreate: sizeof(wp_ca_adm) 24000 (80)

M DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

M DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080

M DpShMCreate: sizeof(comm_adm) 552080 (1088)

M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

M DpShMCreate: sizeof(slock_adm) 0 (104)

M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

M DpShMCreate: sizeof(file_adm) 0 (72)

M DpShMCreate: sizeof(vmc_adm) 0 (1864)

M DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)

M DpShMCreate: sizeof(gw_adm) 48

M DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000010E00050, size: 6354512)

M DpShMCreate: allocated sys_adm at 0000000010E00050

M DpShMCreate: allocated wp_adm at 0000000010E02150

M DpShMCreate: allocated tm_adm_list at 0000000010E09AC0

M DpShMCreate: allocated tm_adm at 0000000010E09B20

M DpShMCreate: allocated wp_ca_adm at 000000001136D9C0

M DpShMCreate: allocated appc_ca_adm at 0000000011373780

M DpShMCreate: allocated comm_adm at 00000000113756C0

M DpShMCreate: system runs without slock table

M DpShMCreate: system runs without file table

M DpShMCreate: allocated vmc_adm_list at 00000000113FC350

M DpShMCreate: allocated gw_adm at 00000000113FC3D0

M DpShMCreate: system runs without vmc_adm

M DpShMCreate: allocated ca_info at 00000000113FC400

M DpShMCreate: allocated wall_adm at 00000000113FC410

M ThTaskStatus: rdisp/reset_online_during_debug 0

X EmInit: MmSetImplementation( 2 ).

X MM global diagnostic options set: 0

X <ES> client 0 initializing ....

X Using implementation view

X <EsNT> Using memory model view.

M <EsNT> Memory Reset disabled as NT default

X ES initialized.

M

M Tue Jul 20 23:10:35 2010

M ThInit: running on host sapsolman

M

M Tue Jul 20 23:10:36 2010

M calling db_connect ...

C Prepending F:\usr\sap\SOL\DVEBMGS00\exe to Path.

C Oracle Client Version: '10.2.0.1.0'

C Client NLS settings: AMERICAN_AMERICA.UTF8

C Logon as OPS$-user to get SAPSOL's password

C Connecting as /@SOL on connection 0 (nls_hdl 0) ... (dbsl 700 250407)

C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

C 0 UTF8 1 0000000012811220 0000000007E1F1B0 0000000012834BC8

C Attaching to DB Server SOL (con_hdl=0,svchp=0000000012834A88,srvhp=0000000012836EB8)

C

C Tue Jul 20 23:10:37 2010

C Starting user session (con_hdl=0,svchp=0000000012834A88,srvhp=0000000012836EB8,usrhp=0000000007E1F9C8)

C Now '/@SOL' is connected (con_hdl 0, nls_hdl 0).

C Got SAPSOL's password from OPS$-user

C Disconnecting from connection 0 ...

C Closing user session (con_hdl=0,svchp=0000000012834A88,usrhp=0000000007E1F9C8)

C Now I'm disconnected from ORACLE

C Connecting as SAPSOL/<pwd>@SOL on connection 0 (nls_hdl 0) ... (dbsl 700 250407)

C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

C 0 UTF8 1 0000000012811220 0000000007E1F1B0 0000000012834BC8

C Starting user session (con_hdl=0,svchp=0000000012834A88,srvhp=0000000012836EB8,usrhp=0000000007E1F9C8)

C Now 'SAPSOL/<pwd>@SOL' is connected (con_hdl 0, nls_hdl 0).

C Database NLS settings: AMERICAN_AMERICA.UTF8

C DB instance SOL is running on SAPSOLMAN with ORACLE version 10.2.0.2.0 since JUL 20, 2010, 23:10:12

B Connection 0 opened (DBSL handle 0)

B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost

B 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20100720 231035 SAPSOLMAN

M db_connect o.k.

M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,.iso,.sda,.sar,.gif

I

I Tue Jul 20 23:10:38 2010

I MtxInit: 0 0 0

M SHM_PRES_BUF (addr: 0000000015160050, size: 4400128)

M SHM_ROLL_AREA (addr: 000007FFCB580050, size: 268435456)

M SHM_PAGING_AREA (addr: 00000000155A0050, size: 268435456)

M SHM_ROLL_ADM (addr: 00000000255B0050, size: 2678942)

M SHM_PAGING_ADM (addr: 0000000025840050, size: 525344)

M ThCreateNoBuffer allocated 544152 bytes for 1000 entries at 00000000258D0050

M ThCreateNoBuffer index size: 3000 elems

M ThCreateVBAdm allocated 12176 bytes (50 server) at 000000000ADC0050

X EmInit: MmSetImplementation( 2 ).

X MM global diagnostic options set: 0

X <ES> client 0 initializing ....

X Using implementation view

X ES initialized.

B NTAB_ERROR: wrong eye_catcher, art 0

B db_ntinit failed

M *** ERROR => ThCallHooks: event handler db_init for event CREATE_SHM failed [thxxtool3.c 261]

M *** ERROR => ThIPCInit: hook failed [thxxhead.c 2084]

M ***LOG R19=> ThInit, ThIPCInit ( TSKH-IPC-000001) [thxxhead.c 1523]

M in_ThErrHandle: 1

M *** ERROR => ThInit: ThIPCInit (step 1, th_errno 17, action 3, level 1) [thxxhead.c 10380]

M

M Info for wp 0

M

M stat = WP_RUN

M waiting_for = NO_WAITING

M reqtype = DP_RQ_DIAWP

M act_reqtype = NO_REQTYPE

M rq_info = 0

M tid = -1

M mode = 255

M len = -1

M rq_id = 65535

M rq_source =

M last_tid = 0

M last_mode = 0

M semaphore = 0

M act_cs_count = 0

M csTrack = 0

M csTrackRwExcl = 0

M csTrackRwShrd = 0

M mode_cleaned_counter = 0

M control_flag = 0

M int_checked_resource(RFC) = 0

M ext_checked_resource(RFC) = 0

M int_checked_resource(HTTP) = 0

M ext_checked_resource(HTTP) = 0

M report = > <

M action = 0

M tab_name = > <

M req.vm = no VM

M attachedVm = no VM

M

M *****************************************************************************

M *

M * LOCATION SAP-Server sapsolman_SOL_00 on host sapsolman (wp 0)

M * ERROR ThInit: ThIPCInit

M *

M * TIME Tue Jul 20 23:10:38 2010

M * RELEASE 700

M * COMPONENT Taskhandler

M * VERSION 1

M * RC 17

M * MODULE thxxhead.c

M * LINE 10585

M * COUNTER 1

M *

M *****************************************************************************

M

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 724]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 261]

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 3908) [dpnttool.c 327]

Show replies
Show replies
Answer

Accepted Solutions (0)

Answers (5)

Answers (5)

Former Member
‎07-22-2010 4:40 PM
0 Kudos

Thanks everyone I have found the solution from SAP. We needed to change the profile rsdb/ntab/irbdsize

Thanks again

Show replies
Show replies
markus_doehr2
Active Contributor
‎07-22-2010 3:52 PM
0 Kudos

Since the call to "db_ntinit" fails you may try to update the Oracle instantclient at a first step

Note 998004 - Update the Oracle Instant Client on Windows

Markus

Show replies
Show replies
Former Member
‎07-22-2010 3:42 PM
0 Kudos

Hi Markus,

The only changes made were a password parameter and we had renewed our SAPRouter certificate. Everyone here is now leaning to a shared memory issue but I'm not sure where to go on the sever to find this info.

Show replies
Show replies
markus_doehr2
Active Contributor
‎07-22-2010 3:16 PM
0 Kudos

> B db_ntinit failed

> M *** ERROR => ThCallHooks: event handler db_init for event CREATE_SHM failed [thxxtool3.c 261]

> M *** ERROR => ThIPCInit: hook failed [thxxhead.c 2084]

> M ***LOG R19=> ThInit, ThIPCInit ( TSKH-IPC-000001) [thxxhead.c 1523]

> M in_ThErrHandle: 1

> M *** ERROR => ThInit: ThIPCInit (step 1, th_errno 17, action 3, level 1) [thxxhead.c 10380]

The dispatcher can't allocate a shared memory segment.

What was changed before this happens?

Markus

Show replies
Show replies
valeriocicchiel
Contributor
‎07-22-2010 12:06 PM
0 Kudos

Hello Stephanie,

I found this error 

event handler db_init for event CREATE_SHM failed

So I think it's a memory related problem, but you posted too few details for understanding the problem in my humble opinion. Could you check the profile parameters? Could you please check the dev_disp and dev_ms log files too?

A little hint: you can make the log file content more readable by using the code tags < > around them

Regards, Valerio

Show replies
Show replies
Ask a Question