Error while reading the PO in the Backend system. Inform system admin

[Former Member]

Hi,

When processing all purchase orders in SRM5 we are suddenly getting this error message "Error while reading the PO in the Backend system. Inform system admin"

We have not changed any configuration and our number ranges are all fine.

Does anyone have any ideas?

Thanks

[Former Member]

Excellent we found the RFC user had the correct role removed and this caused the error.

Thankyou for your help

[Former Member]

Check whether have missing purchasing organization and company code:

In case extended classic scenario, EBP uses a different logic to

determine the purchasing organization and the company code. In the

extended classic scenario, the purchasing organization and the company

code is not transferred to the R/3 backend system. The R/3 system

determines the purchasing organization and the company code using the

plant information. Therefore, you need to assign a standard purchasing

organization to the plant in the backend system. The system also

validates and determines the company code from the purchasing

organization.

- You have to assign a standard purchasing organization to each plant

- You have to assign each purchasing organization to a company code.

If multiple purchasing organizations are assigned to one plant, you also

need to define a default purchasing organization for each plant.

Regards

Lauren

[Former Member]

Hi,

Thankyou for your reply and I checked all the areas and the results are listed below:

1) Test remote connection with your ECC system (SM59) We had no problems with the remote connection.

2) Manually run BBP_GET_STATUS_2 report for all document. This has been done and eveything isn fine here.

3) Check RZ20 / SLG1 / ST22 for potential errors

RZ20 is recording a lot of missing authorization errors.

SLG1 error is No authorization for FM area xxxx activity post

ST22 nothing out of the normal

4) For those POs that have this issue, check through BBP_PD. On header level the field BE_OBJECT_ID might be empty

The BE_Object_ID field is populated

[anand_ramasamy]

Hi...

What is the support pack level? Did you do a recent update?

Please check if the SAP Note #: 1358973 is relevant for you.

Thanks,

Anand R

[Former Member]

Pick a PO that has this error and try the following:

1) Try ME23N in backend ECC system and see if the corresponding backend PO (ID = BE_OBJECT_ID) can be displayed correctly

2) Are you able to create a PO manually in ECC and save it?

3) In SRM, run transaction BBP_POR on SAPGUI. Search for the PO and see if you could process it from there.

4) In SRM, can you create a new PO? If so, proceed with ordering it and see if the PO can be replicated in ECC.

What's the Support Package level of your SRM 5?

[Former Member]

Try the following and see if they help:

1) Test remote connection with your ECC system (SM59)

2) Manually run BBP_GET_STATUS_2 report for all document

3) Check RZ20 / SLG1 / ST22 for potential errors

4) For those POs that have this issue, check through BBP_PD. On header level the field BE_OBJECT_ID might be empty.

Edited by: Jay Yang on Jul 21, 2010 11:03 AM