FD32 Customer payment history displays no data

[Former Member]

Dear All

I have activated the Customer payment history in Customer master data however when i look into the reports of

customer payment history in FD32 and S_ALR_87012177 it displays no data

Also for some customers the balances are different than what i see in the customer balances in FBL5N

Can any one tell me what is the reason for no data coming in the Report and differences in the Customer payments

Thanks

[Former Member]

Hello Colleague;

Please refer to SAP Note 23850:

The payment history is updated if

o the update is activated for the customer (select KNB1-XZVER)

o the posting keys is selected as relevant for payment (OB41)

If the update was not carried out, there is no program for thesubsequent creation of the data.

I hope this information can clarify your issue.

Regards

Ruy Castro