Very strange and difficult RF gun disconection problme! !Need Helps!Thanks!


We are using RF gun with SAP warehouse management(WM) in our company.

This almost runs very well,but unfortunately we have strange RF disconnection problem.

The problem is that RF gun loose their disconnection in multiple locations,disconnection happen all different times of the day, no typical situations.We have already checked that network connections are fine.

Our software environment is :

Stay-linked(as application software for RF gun with WIN CE 5.0)

Seattlelabs SLNet telnet server 4.1

Windows Server 2003

SAP console 7.10

RF gun is: MC9090

And we have already send a message on OSS to SAP and connect the Slnet server and RF vendor.

Both SAP and Slnet server found nothing about this problem,and both said there is no connection problem with SAP console and SLnet.

And more strange,we have 14 userids of SAP using the RF gun, 7 userid often have the disconnection problem,but the other 7 userids do never have any disconnections.

It seems that the disconnection problem has something with the userid of SAP. But we do not find any special settings with those user accounts.

So hope any experts give any advice on how to solve the problem!

Thanks for any reply!