Multiple schedule line- interactive back order processing

[Former Member]

Hi All,

while using interactive backorder processing, we saw there are two schedule lines for same sales order.

usually it happens when there is a difference between required date and availability date /time. But in our case both the times are same. this is unusual . Does any one have faced similar issue??

please let me know if u are aware of any pointers.

Thanks!!

[Former Member]

closing this discussion.

[Former Member]

Hi,

It looks like some inconsistency in your data.

Please try running /SAPAPO/SDRQCR21 or

/sapapo/ccr for sales order/stock etc., and

recheck your scenario.

Check the integration models are active.

Regards

R. Senthil Mareeswaran.

[Former Member]

Thanks Kumar/Senthil for quick reply... i had tried both of your ideas but it is still the same.

[Former Member]

Just to confirm- Can you please check the sales order in ECC to see if it has 2 schedule lines or 1.

Normally you should not be seeing this behavior unless the update made in APO has not been transferred to ECC.

Check the Queues and run a CCR if possible and check for TQA if any.

Thanks

Kumar