Portal not responding : Failed to access the component instance

[Former Member]

Hi,

Today I uploaded a modified com.sap.portal.appintegrator par file to our portal. During upload of par file, the portal halted. In the mean time , I have collected default trace file. Portal restart brought the service back. Could you kindly helps us in fidning the reason behind this?

Thanks

Logs file data :

com.sapportals.wcm.WcmException#sap.com/irj#com.sapportals.wcm.WcmException.WcmException(90)#Guest#0#####SAPEngine_Application_Threadimpl:3_1094##0#0#Error##Plain###Failed to access the component instance: already shut down: class=com.sapportals.wcm.repository.service.appproperties.PropertiesManager, uri=crt://runtime/repository_services/properties com.sapportals.wcm.crt.component.ComponentException: Failed to access the component instance: already shut down: class=com.sapportals.wcm.repository.service.appproperties.PropertiesManager, uri=crt://runtime/repository_services/properties

at com.sapportals.wcm.crt.CrtComponentManager.lookup(CrtComponentManager.java:325)

at com.sapportals.wcm.crt.CrtComponentManager.lookupChildComponent(CrtComponentManager.java:403)

at com.sapportals.wcm.crt.CrtContainerManager.lookupComponent(CrtContainerManager.java:44)

at com.sapportals.wcm.repository.runtime.CmAdapter.getRepositoryService(CmAdapter.java:584)

at com.sapportals.wcm.repository.runtime.CmAdapter.getRepositoryService(CmAdapter.java:550)

at com.sapportals.wcm.service.ice.wcm.subscriber.ICEItemHandler.startItemGroup(ICEItemHandler.java:231)

at com.sapportals.wcm.protocol.ice.protocol.ICEPackage.startElement(ICEPackage.java:369)

at com.sapportals.wcm.protocol.ice.protocol.ICEInput.startElement(ICEInput.java:338)

at com.sap.engine.lib.xml.parser.handlers.SAXDocHandler.startElementEnd(SAXDocHandler.java:146)

at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1816)

at com.sap.engine.lib.xml.parser.XMLParser.scanContent(XMLParser.java:2442)

at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1843)

at com.sap.engine.lib.xml.parser.XMLParser.scanContent(XMLParser.java:2442)

at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1843)

at com.sap.engine.lib.xml.parser.XMLParser.scanContent(XMLParser.java:2442)

at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1843)

at com.sap.engine.lib.xml.parser.XMLParser.scanContent(XMLParser.java:2442)

at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1843)

at com.sap.engine.lib.xml.parser.XMLParser.scanContent(XMLParser.java:2442)

at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1843)

at com.sap.engine.lib.xml.parser.XMLParser.scanContent(XMLParser.java:2442)

at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1843)

at com.sap.engine.lib.xml.parser.XMLParser.scanDocument(XMLParser.java:2845)

at com.sap.engine.lib.xml.parser.XMLParser.parse0(XMLParser.java:231)

at com.sap.engine.lib.xml.parser.AbstractXMLParser.parseAndCatchException(AbstractXMLParser.java:145)

at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:160)

at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:261)

at com.sap.engine.lib.xml.parser.Parser.parse_DTDValidation(Parser.java:260)

at com.sap.engine.lib.xml.parser.Parser.parse(Parser.java:268)

at com.sap.engine.lib.xml.parser.SAXParser.parse(SAXParser.java:125)

at javax.xml.parsers.SAXParser.parse(SAXParser.java:345)

at javax.xml.parsers.SAXParser.parse(SAXParser.java:143)

at com.sapportals.wcm.protocol.ice.protocol.ICEInput.handle(ICEInput.java:287)

at com.sapportals.wcm.service.ice.wcm.ICEService.handlePayload(ICEService.java:181)

at com.sapportals.wcm.service.ice.server.ICEServlet.handleIcePayload(ICEServlet.java:239)

at com.sapportals.wcm.service.ice.server.ICEServlet.doPost(ICEServlet.java:131)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:333)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at

[Former Member]

we restarted the portal which resolved the issue

[dao_ha]

Hi,

Please refer to this link

/message/1194785#1194785 [original link is broken]

In this case, something is wrong with your par file. Does it happen to any par file uploading?

Hope it helps.

Regards,

Dao

Edited by: Dao Ha on Jul 20, 2010 1:08 PM