Return order against item category TANN.

[Former Member]

Dear All,

We have raised Invoice for two line item, one is TAN and another is TANN. While creating return order with reference to Invoice, system coppied only item category TAN and for TANN. We have received msg as below :-

"Item category for item 000013 can not be determined"

after press enter second msg receive as :-

"Item 00013 is not coppied from the reference document".

Please explain what assigment we have to do.

Thanks

Prashant

[former_member1091983 · Accepted solution]

Hi ,

The return order item categories are REN adn RENN( free goods). You need to do item category determination in VOV4 RE-NORM-REN and RE-NORM-REN-RENN..

Also create the copy control settings in VTAF for RE-F2..

Hope this helps,

Reg,

JJ

[Former Member]

Our problem has been solved. Thanks for provide the solution and guidence.

Thanks

Prashant

[Former Member]

Our problem has been solved. Thanks for provide the solution and guidence.

Thanks

Prashant

[Former Member]

Hi Prashant,

Check the copy controls in VTAF between theInvoice and Return order type.

Check the item category determination.

Regards,

SK