Miscellaneous Issue in ERM

Former Member · ‎07-20-2010

Hi,

We are facing some issue in ERM. While opening Miscellaneous option we are getting 500 Internal Server Error.

Recently we upgraded to SP11, uploaded Initial data file from SP11and bounced the system, but issue is not fixed. Any one faced the same issue while upgrading to SP11.

Error Message:

Details: java.lang.NullPointerException: null

Exception id: [00144FC2E488007E000000040000727200048BCB68C30771]

Log file:

2010-07-19 22:56:41,003 [SAPEngine_Application_Thread[impl:3]_18] DEBUG recordHistory:0::true#

2010-07-19 22:56:41,003 [SAPEngine_Application_Thread[impl:3]_18] DEBUG -- End Request dump for Action Path is cnvERMConfig.scrERMConfigParam.crmConfig

2010-07-19 22:56:41,004 [SAPEngine_Application_Thread[impl:3]_18] DEBUG Module#CFG#Conversation#cnvERMConfig#Screen#scrERMConfigParam#Action#crmConfig#

2010-07-19 22:56:41,004 [SAPEngine_Application_Thread[impl:3]_18] DEBUG Changing Conversation: FROM: cnvBusProc TO cnvERMConfig

2010-07-19 22:56:41,005 [SAPEngine_Application_Thread[impl:3]_18] DEBUG com.virsa.framework.Context : clearConversationRep : : 1 entries cleared from conversation repositiory

2010-07-19 22:56:41,005 [SAPEngine_Application_Thread[impl:3]_18] DEBUG com.virsa.framework.Context : clearScreenRep : : 1 entries cleared from screen repositiory

2010-07-19 22:56:41,005 [SAPEngine_Application_Thread[impl:3]_18] DEBUG Handler found:class com.virsa.re.configuration.action.ERMConfigAction

2010-07-19 22:56:41,014 [SAPEngine_Application_Thread[impl:3]_18] ERROR com.virsa.re.configuration.action.ERMConfigAction

java.lang.Throwable: java.lang.NullPointerException

at com.virsa.re.configuration.action.ERMConfigAction.fillPOValues(ERMConfigAction.java:336)

at com.virsa.re.configuration.action.ERMConfigAction.fillMap(ERMConfigAction.java:106)

at com.virsa.re.configuration.action.ERMConfigAction.execute(ERMConfigAction.java:72)

at com.virsa.framework.NavigationEngine.execute(NavigationEngine.java:273)

at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:230)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)

at com.virsa.comp.history.filter.HistoryFilter.doFilter(HistoryFilter.java:43)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

2010-07-19 22:56:41,017 [SAPEngine_Application_Thread[impl:3]_18] DEBUG Adding msgValue: Code: 0108; Locale: en

2010-07-19 22:56:41,017 [SAPEngine_Application_Thread[impl:3]_18] DEBUG Adding msg to msglist

2010-07-19 22:56:41,017 [SAPEngine_Application_Thread[impl:3]_18] DEBUG forwarding to:cfg_configuration.jsp

2010-07-19 22:56:41,054 [SAPEngine_Application_Thread[impl:3]_18] ERROR Error in JSP.

java.lang.Throwable: Error in JSP.

at com.sap.engine.services.servlets_jsp.server.jsp.PageContextImpl.handleErrorPage(PageContextImpl.java:744)

at com.sap.engine.services.servlets_jsp.server.jsp.PageContextImpl.handlePageException(PageContextImpl.java:702)

at jsp_cfg_configuration1279562179793._jspService(jsp_cfg_configuration1279562179793.java:65535)

at com.sap.engine.services.servlets_jsp.server.jsp.JspBase.service(JspBase.java:112)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:566)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:190)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:286)