CUP - UME to restrict for provisioning country specific roles

[Former Member]

Hi All,

We have a unique requirement during CUP Implementation. We are implementing CUP for a customer and rolling out to various countries.

With this scenario we have a single stage workflow which routes through the approval procedure of respective countries. Now that we have a problem where if a user selects another country role and by mistake if it gets approved the user might get a wrong role. [We have different naming convention for diff. country roles and each country has separte roles]

Is there a way to restrict the country specific users to search only for that particular country role in UME or even if he searches other country role it should not allow the provisioning of a different country role to that particular user.

Ex: User A belongs to X country. Roles of X country are starting with X1 ... series. Similary Y country roles are starting with Y1..series.

Is there a way to restrict User A only to serach and select only roles of X1...series and gets restricted for provisioning to X1..series only.

Thanks and Best Regards,

Srihari.K

[Former Member · Accepted solution]

Hi Sri,

I doubt such a requirement is currently possible as the current release does not support configurable search queries.

I tried the above scenario using custom fields but in vain ;-(

Keep us posted in case you find a workaround.

Best Regards

-Ranjiv

[Former Member]

Dear All,

Thanks for your suggestions. Will work out a solution based on this.

Thanks and Best Regards,

Srihari.K

[Former Member]

Hello Sri,

You can create country specific business processes and assign the role to the Business Process, Functional Area or Company. By selecting the "country" in the configured field, at least only those applicable roles will show for the user.

In the user form make such a field mandatory.

Of course the user could select the wrong country in the field, but this will greatly reduce human error.

-Dylan

[luis_bustamante]

Hi Sri,

As already pointed out this is not supported out-of-the-box in 5.3. I would recommend building a custom end-user form implementing the restrictions you want and leverage some of the existing web services in the process such as the Request Submission and Search Roles web services. Further information on the web services can be found in the AC 5.3 guide, chapter 8.

Regards,

Luis