Error in returning of a cheque payment

[former_member199650]

Hi,

Please guide me about the following query:

We are getting a message that the 'document is posted', while returning a payment through transaction code FP09.

Whereas when we check the return information in transaction code FPL9, we are finding that the payment doc. is not returned.

Please guide.

Thanks and Regards

Edited by: MP Vashishth on Jul 19, 2010 6:52 AM

[AmlanBanerjee]

Hi,

The type of posting should always be "Cancel Payment" under the Specs for Docs and processing Tab, when you are creating a return lot.Also the Enhanced returns processing should be checked.

Are you using these values?

Thanks,

Amlan

[Former Member]

Has it gone to clarification?

[former_member199650]

Hi,

Yes, it has gone to the clarification acct.

Thanks and Regards

[Former Member]

great, you might want to close the question, so that other users don't look at it.