attachments not opening in HTTPS

[Former Member]

Hi,

We have SRM 3.0 with EBP 4. We were using HTTP links for accessing the SRM portal.

The attachments were opening , we have now applied SSL certificates and now the attachments are not opening, we get a blank page on clicking on the attachment on the shopping cart.

Kindly advice where do we need to make changes to resolve the issue.

Thanks & Regards

R.M.

[Former Member]

Transaction SS02 Profile parameter login/create_sso2_ticket is '2'?

Entry has been maintained correctly in table HTTPURLLOC?

Regards

Lauren

[Former Member]

Hi Lauren Liu ,

The transaction SS02 is not existing in our EBP system. Our version is same as above ruchir has mentioned.

Could you tell us why the attachemnts are not opening through HTTPS likns ... we are able to open the attachemnts using HTTP links .

[lisa_sheil]

Hi,

Did you ensure that the service for HTTPS is active within the system ? Please see my reply above. This may be causing the issue if it is not maintained as stated above.

Kind Regards,

Lisa

[lisa_sheil]

Dear R.M,

Please check if the below settings are maintained in your system:

1.Logon to the SRM system.

2.Open transaction SMICM

3.In the menu ->Goto ->Services.

4.Here you see that there are 2 protocols maintained as active services.

5.Please maintain the HTTPS configuration here with the port and host

I hope this helps,

Kind Regards,

Lisa